Afaq
Administrative Support, Fulfillment Center, no business category
ICQASupervisor,AMETICQA
Neural analysis suggests this role is
optimal for Mid+ candidates.
“ICQA Supervisor, AMET ICQA at Afaq. Skills: Process management, Cross-functional coordination, Continuous improvement. Plan for sufficient resourcing. Identify training needs”
What You'll Achieve.
Engender greater culture of productivity; Meeting departmental requirements; Optimize performance; Create organizational depth; Ensure accurate pay
Industry & Context.
Problem solver; Analytical skills
Lift up to 49 pounds, Stand/walk up to 12 hours, Push, pull, squat, bend, reach, Work flexible schedule, Work weekends, Work nights, Work holidays, Work extended hours, Arrive 30 minutes early, Remain 30 minutes late, Lift up to 50 pounds
What They're Looking For.
Must Have
1+ years of Microsoft Office products experience, 1+ years of Microsoft Office (Word, Excel, and Outlook) experience, High school diploma or equivalent, Work a flexible schedule/shift/work area, Can lift up to 49 pounds, Stand/walk during shifts lasting up to 12 hours, Able to frequently push, pull, squat, bend, and reach, Work 40 hours/week, Overtime as required
Nice to Have
Honest with highest integrity, Dedicated to quality and high performance, Supportive of values, Following policies and procedures, Positive, ambitious, energetic, Hardworking with a strong work ethic, Team player valuing co-worker's opinions, Treating everyone with courtesy and respect, Able to communicate effectively, Take initiative, Dependable, responsible, reliable, Exceptional listener, Well organized, Eye for detail, Able to work in a team environment, Provide honest and direct feedback, Able to handle ambiguity, Changing priorities, Use good judgment in stressful situations, Experienced with performance management, Analytical with problem solving skills, Self-motivated, Structured, Accurate, Result driven, Ready to improve, Open to feedback, Proven history of illustrating a dedication to meeting requirements of internal and external customers, Responding to all requests promptly, thoroughly and accurately, Ability to multi-task, Handling multiple priorities, Experienced in MS Office, Other operating systems, Warehousing systems and applications, Warehouse Management Systems (Highjump), Able to work in a fulfillment center environment, Noisy environment, Walking and standing for long periods of time, Lifting up to 50 pounds, Bending, Using mechanical equipment as part of production, Flexible to work a variety of hours, Including overnight, weekends and holidays
What You'll Do.
Plan for sufficient resourcing
Identify training needs
Stay on top of absence management
Stay on top of performance management
Coach department members
Continuously monitor department
Supervise day-to-day activities
Ensure overall safety
Ensure overall quality
Ensure overall performance
Ensure member experience
Set departmental requirements
Clarify departmental expectations
Create an environment of teamwork
Create an environment of collaboration
Create an environment of open communication
Understand safety procedures
Ensure safe working practices
Prioritize appropriately
Exhibit professional behavior
Cope well with ambiguity
Communicate company policies
Enforce company policies
Source ideas for improvement
Nurture ideas for improvement
Roll ideas into creation of improvement
Share best practices across departments
Share best practices across shifts
Share best practices within the company
Build support for projects
Secure resources for projects
Track production metrics
Utilize data to develop strategies
Develop strategies for continuous improvement
Assist with establishment of long-term operational strategy
Provide training to optimize performance
Provide development to optimize performance
Create organizational depth
Recognize top performance
Coach employees on performance
Implement progressive discipline for poor performance
Propose improvements in equipment
Propose improvements in processing
Implement improvements in equipment
Implement improvements in processing
Conduct timecard review daily
Conduct timecard review weekly
Perform other duties as assigned
Rotate to other shifts
Rotate to other departments
Arrive at least 30 minutes early
Remain at least 30 minutes at end of
Complete timecard reviews
How You'll Work.
Team & Collaboration
Cross-functional teams; Work with HR; Work with Facilities; Work with Safety; Work with IT
Communication Scope
Communicate policies; Communicate expectations
Process & Methodology
Resource planning, Operational strategy
Full Job Description
As a Supervisor, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working
Applying for this ICQA Supervisor, AMET ICQA role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Afaq?
Real rants from real employees. Read before you apply.