Amazon Spain Fulfillment, S. L. U.

Fulfillment Operations Management, Fulfillment Center, Logistics

ICQAAreaManager

€50–75k ~AI est. Figueres, Catalonia, Spain FULL TIME
The Brief

“ICQA Area Manager at Amazon Spain Fulfillment, S. L. U.. Skills: Inventory control, Quality assurance, Process management. Lead and supervise hourly associates. Support safety programs”

What You'll Achieve.

Reduce employee turnover; Maintain inventory accuracy; Resolve inbound challenges; Ensure customer satisfaction

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, Logistics
Problems you'll solve

Root cause analysis; Inventory deviation analysis; Process defect analysis; Problem solving

What They're Looking For.

Must Have

Bachelor's degree, Experience in operations, Experience in inventory management

Nice to Have

Knowledge of Six Sigma tools, Knowledge of Lean techniques, Experience in people management, Experience in team development, Experience working with senior stakeholders

What You'll Do.

Lead and supervise hourly associates

Support safety programs

Ensure safe work environment

Coordinate inventory control maintenance

Coordinate random counts

Measure inventory integrity

Provide proactive feedback

Conduct shift planning

Plan for inventory deviation

Identify root causes of inventory deviation

Support quality initiatives

Review customer complaints

Analyze process defect data

Drive process improvements

Develop team members' ability

Reduce employee turnover

Appraise team performance

Ensure KPIs are reviewed

Perform control analysis

Perform quality analysis

Gain expertise in fulfilment centre processes

Ensure process discipline adherence

Collaborate with department managers

Identify key projects

Identify system enhancements

Liaise with Area Managers

Liaise with Operations Managers

Support communication of policies

Drive continuous improvement

Set area readiness standards

Work with Loss Prevention teams

Establish Loss Prevention policies

Influence Loss Prevention policies

Adhere to Loss Prevention policies

Support interviewing managers

Support training managers

Support interviewing associates

Support training associates

Hire next generation managers

Oversee inventory control operations

Oversee quality assurance operations

Oversee problem solve operations

Review previous shift performance

Address ongoing issues

Analyze inventory discrepancies

Oversee resolution of receiving issues

Coach team members on accuracy

Analyze data for trends

Analyze data for improvement opportunities

Collaborate with FC operations partners

Collaborate with central teams

Make informed decisions

Ensure safety standards maintained

Provide feedback to team members

Identify training needs

Prepare handover for next shift

Maintain inventory accuracy

Resolve inbound challenges

Ensure customer satisfaction

How You'll Work.

Team & Collaboration

Cross-functional teams; Department managers; Area Managers; Operations Managers; Loss Prevention teams; FC operations partners; Central teams

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