Next Job Abroad
Telecommunications
IcelandicspeakingCustomerSupportAgent
“Icelandic speaking Customer Support Agent at Next Job Abroad. Skills: Icelandic, Customer Support. Communicate with customers via phone, chat & e-mail. Track and follow cases to ensure they closed in an efficient and timely manner”
What You'll Achieve.
Maintain high customer satisfaction, representing a major brand
Industry & Context.
problem-solving skills
What They're Looking For.
Must Have
Fluency in Icelandic, Very good communication skills in English, Computer knowledge/tech savviness
Nice to Have
Exceptional communication & soft skills, as well as problem-solving skills, Resourceful, able to multitask, Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What You'll Do.
Communicate with customers via phone
Track and follow cases to ensure they closed in an efficient and timely manner
Provide and maintain strong
professional relationships with all partners and show empathy at all times
Work towards reaching targets as set out by client statement of work as well as internal targets
How You'll Work.
Communication Scope
Very good communication skills in English; Exceptional communication & soft skills
Applying for this Icelandic speaking Customer Support Agent role?
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