Mercier Consultancy Group
Consumer Services
IcelandicSpeakingCustomerSolutionsAgent
The Brief
“Icelandic Speaking Customer Solutions Agent at Mercier Consultancy Group. Deliver customer service. Respond to customer inquiries”
What You'll Achieve.
High customer satisfaction; Issue resolution
Industry & Context.
Problems you'll solve
Problem-solving mindset
Eligibility Requirements
Willingness to relocate to Sofia
What They're Looking For.
Must Have
Fluency in Icelandic
Nice to Have
Proficiency in English, Previous customer service experience
What You'll Do.
Deliver customer service
Respond to customer inquiries
Maintain customer interaction records
Collaborate with internal teams
Stay knowledgeable about products
Provide feedback for improvement
How You'll Work.
Team & Collaboration
Internal teams
Free ATS check
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