Mercier Consultancy Group

Consumer Services

IcelandicSpeakingCustomerSolutionsAgent

$33–45k ~AI est. Sofia, Bulgaria FULL TIME Remote Friendly
The Brief

“Icelandic Speaking Customer Solutions Agent at Mercier Consultancy Group. Deliver customer service. Respond to customer inquiries”

What You'll Achieve.

High customer satisfaction; Issue resolution

Industry & Context.

Consumer Services
Problems you'll solve

Problem-solving mindset

Eligibility Requirements

Willingness to relocate to Sofia

What They're Looking For.

Must Have

Fluency in Icelandic

Nice to Have

Proficiency in English, Previous customer service experience

What You'll Do.

Deliver customer service

Respond to customer inquiries

Maintain customer interaction records

Collaborate with internal teams

Stay knowledgeable about products

Provide feedback for improvement

How You'll Work.

Team & Collaboration

Internal teams

Free ATS check

Applying for this Icelandic Speaking Customer Solutions Agent role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Mercier Consultancy Group?

Real rants from real employees. Read before you apply.

Read Company Rants →