Hy-Vee
Hy-ChiClerk
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Hy-Chi Clerk at Hy-Vee. Skills: Customer service, Order fulfillment. Fill customer orders. Handle food in a safe manner”
Industry & Context.
Night shifts required, Weekend shifts required, Exert up to 50 pounds of force, Exert up to 20 pounds of force, Exert 10 pounds of force constantly, Move objects, Vision from 20 inches or less, Vision to more than 20 feet, Depth perception, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Grasping, Finger dexterity, Feeling, Talking, Hearing, Repetitive motions, Exposure to flour, Exposure to dust, Exposure to noise, Exposure to temperature extremes, Exposure to cleaning chemicals, Exposure to cleaning solvents, Fast paced work environment, Significant pressure
What They're Looking For.
Must Have
High school or equivalent experience, Six months or less of similar or related experience
What You'll Do.
Handle food in a safe manner
Ensure orders are correct
Provide customer service
Escort customers to products
Note customer suggestions
Pass along customer requests
Enhance shopping experience
Answer telephone promptly
Take orders at counter
Ensure customer satisfaction
Ensure pleasant work environment
Review orders for the day
Practice sanitation procedures
Ensure work area is clean
Ensure work area is neat
Review food appearance
Ensure adequate food supply
Develop production list
Follow production list
Anticipate product needs
Pull product from cooler
Pull product from freezer
Run department register
Adhere to hygiene guidelines
Adhere to dress guidelines
Adhere to company policies
Adhere to store guidelines
Report to work on time
Assist in other areas
Perform job-related duties
Perform special projects
How You'll Work.
Team & Collaboration
Work with co-workers
Communication Scope
Verbal communication
Full Job Description
Additional Considerations (if any): Night & Weekend Shifts Required **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Hy-Chi Department Clerk **Department:** Hy-Chi **FLSA** : Non-Exempt ** _General Function_** : As a Hy-Chi Department Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling dating, and putting product away. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Managers; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: (examples include escorting them to the products they’re looking for, securing products that are out of, reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping exp
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