HVACTech/FieldServiceTech(MerchandiserTechnician)

_**Job Requisition**_ JR23808 _**Worker Time Type**_ Full time _**Worker Sub-Type**_ Regular ** _Shift_** ** _Job Description_** ** _POSITION PURPOSE_** This role accelerates business value by ensuring Reddy Ice’s merchandisers are well-maintained and functioning properly. Demonstrates our “True North” attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities. **_DUTIES AND RESPONSIBILITIES:_** 1\. Conducts repairs and service calls on ice merchandisers. 2\. Completes installations, replacements, and removals of ice merchandisers at customer locations. 3\. Performs preventive maintenance and cleaning of ice merchandisers 4\. Works at customer locations, Reddy Ice plants & DC’s, and within refurbishment centers. 5\. Regularly attends company sponsored technician trainings as required. Demonstrates a desire and ability to learn additional trade skills as directed by company. 6\. Ensures that vehicle, tools, and equipment are in good working order. Maintains spare parts inventory on vehicle and communicates need for additional supplies. 7\. Drives a Customer Centric Culture by engaging in respectful, consistent communication with our customers while striving to promote outstanding customer service. 8\. Communicates opportunities for SOP improvement to the Field Equipment Service Manager. Contributes to peer discussions regarding equipment maintenance and cleanliness best practices via video conferen