Johnson Controls
HVACOperations&MaintenanceAdministrativeAssistant
“HVAC Operations & Maintenance Administrative Assistant at Johnson Controls. Skills: Accounts receivable. Track planned service agreement renewal process. Provide support for renewal process”
Industry & Context.
Research costs; Reconcile costs; Resolve disputes; Troubleshoot issues
What They're Looking For.
Must Have
High school diploma or equivalent, Proficient computer skills, Ability to perform work independently, Ability to type a minimum of 45 w. p. m. accurately, Ability to pay close attention to detail, Ability to demonstrate exceptional customer service skills, Must be a team player
Nice to Have
Associate degree preferred
What You'll Do.
Track planned service agreement renewal process
Provide support for renewal process
Participate in accounts receivable activities
Perform new customer authorizations
Provide back up customer call handling
Provide administrative support
Provide day-to-day support
Perform general routine office duties
Maintain equipment status
Manage work order backlog
Maintain inventory tracking system
Maintain purchasing system
Schedule touch points
Track contract renewal life cycle
Update service delivery plans
Research unaligned costs
Reconcile unaligned costs
Prepare service billings
Submit service billings
Reconcile accounts payable exceptions
Research accounts receivable disputes
Resolve accounts receivable disputes
Escalate accounts receivable disputes
Assist with resolution of A/R issues
Determine actions for resolution
Interact with customer for issues
Process invoice credits
Process invoice re-bills
Ensure customer satisfaction
Ensure commitment to pay
Update customer account information
Retain customer account information
Support inventory control process
Update equipment asset transactions
Assist CSAs in resolution of warranty issues
Provide service administration support
Create equipment history
Manage inventory tracking module
Manage purchasing module
Manage on-site filing system
Respond to interdepartmental inquiries
Operate office equipment
Draft monthly reports
Redirect incoming mail
Coordinate requests for repairs
Coordinate requests for service
Produce monthly utility tracking reports
Provide general administrative support
How You'll Work.
Team & Collaboration
Internal clients; External clients; Account owners; Service delivery teams; Accounts Receivables contact; CSAs; O&M team
Communication Scope
Customer communication; Interdepartmental inquiries
Applying for this HVAC Operations & Maintenance Administrative Assistant role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Johnson Controls?
Real rants from real employees. Read before you apply.