Johnson Controls
HVACEquipmentCommissioningManager
“HVAC Equipment Commissioning Manager at Johnson Controls. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Support Equipment North America organization on startup, warranty, coordination. Provide single point of contact for coordination”
What You'll Achieve.
Ensure startup is completed or resolve any issues to complete startup work; Ensure startup dates are entered for the assets in NxGen; Ensure all equipment started by service is properly registered in Warranty Navigator; Ensure all SRs are invoiced promptly upon scope completion; Ensure technicians are dispatched promptly and claims are filed; Accelerate cash collections
Industry & Context.
Good conflict resolution skills
What They're Looking For.
Must Have
10 plus years of Industry Experience or Technical Engineering or Construction degree graduate, Experience with Microsoft Office suite, (with emphasis on Word, Excel and Outlook) Adobe Writer, and basic Windows operating system environment, Ability to work independently and as part of a team, Excellent verbal and written communication skills, interpersonal and collaborative skills, Good conflict resolution skills, Ability to positively represent Johnson Controls and communicate with others at varying technical levels, Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation and persistence, Demonstrated ability to organizational and attention to details
Nice to Have
BA degree in Engineering or Construction, HVAC equipment knowledge, Proficiency with MS Office Suite
What You'll Do.
Support Equipment North America organization on startup
Provide single point of contact for coordination
Interface directly with the EqNA customer
Support EqNA sales during project estimate
Provide custom quote for service items
Verify branch has necessary service technicians trained
Attend RTO meetings on complex projects
Conduct weekly service turnover meetings
Coordinate with customer for scheduled work
Verify asset record created in NxGen
Work with CRC and technicians for delivery
Verify indicated warranty shows correctly
Monitor Long-Term Storage requirements
Promote Pronto Forms utilization
Ensure startup is completed
Ensure startup dates are entered
Provide warranty certification
Ensure all SRs are invoiced promptly
Act as first point of contact for warranty requests
Escalate and resolve issues preventing service warranty work
Facilitate technical support for EqNA customers
How You'll Work.
Team & Collaboration
Coordinate with all other service needs; Coordinate with the Customer Resource Coordinator (CRC); Coordinate with Truck Based Service Manager (TBSM); Coordinate with SAEs and Branch Operations Manager (BOM); Coordinate with EqNA Customer; Work with CRC and SAE; Work with CRC and Warranty Service Coordinator (WSC); Work with product technical support
Communication Scope
Excellent verbal and written communication skills; Ability to positively represent Johnson Controls and communicate with others at varying technical levels
Process & Methodology
Simultaneously manage a large and diverse number of projects
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