Johnson Controls
HVACEquipmentCommissioningManager
“HVAC Equipment Commissioning Manager at Johnson Controls. Skills: Process Management, Cross-functional Coordination, Vendor/Stakeholder Management, Operational Metrics, Resource Planning, Continuous Improvement. Support Equipment North America organization on startup, warranty, coordination. Coordinate with Customer Resource Coordinator for labor requirements”
Industry & Context.
Good conflict resolution skills
What They're Looking For.
Must Have
10 plus years of HVAC Knowledge, Industry, Technical, Engineering or Construction Experience, Experience with Microsoft Office suite, (with emphasis on Word, Excel and Outlook) Adobe Writer, and basic Windows operating system environment, Ability to work independently and as part of a team, Excellent verbal and written communication skills, interpersonal and collaborative skills, Good conflict resolution skills, Ability to positively represent Johnson Controls and communicate with others at varying technical levels, Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation and persistence, Demonstrated ability to organizational and attention to details
Nice to Have
BA degree in Engineering or Construction, Proficiency with MS Office Suite
What You'll Do.
Support Equipment North America organization on startup
Coordinate with Customer Resource Coordinator for labor requirements
Provide single point of contact for service scope coordination
Interface directly with the EqNA customer
Support EqNA sales during project estimate
Provide custom quote for service items
Verify branch has necessary service technicians trained
Attend RTO meetings on complex projects
Validate details of PSA
Conduct weekly service turnover meetings
Coordinate and monitor current and future service scopes
Introduce Connected Service capabilities to customer
Coordinate with EqNA Customer for scheduled work
Verify asset record created in NxGen
Provide communication back to SAE and Customer
Verify indicated warranty shows correctly
Monitor Long-Term Storage requirements
Promote Pronto Forms utilization
Ensure startup is completed
Resolve issues to complete startup work
Provide customer with startup documentation
Enter startup dates for assets in NxGen
Register equipment started by service in Warranty Navigator
Provide warranty certification to EqNA customer
Ensure all SRs are invoiced promptly
Act as first point of contact for warranty requests
Ensure technicians are dispatched promptly
Escalate and resolve issues preventing service warranty work
Facilitate technical support for EqNA customers
How You'll Work.
Team & Collaboration
Work as part of a team; Interpersonal and collaborative skills; Coordinate with Customer Resource Coordinator; Coordinate with Systems Application Engineer; Coordinate with Truck Based Service Manager; Coordinate with Branch Service Manager; Coordinate with Branch Operations Manager; Coordinate with Warranty Admin team; Coordinate with Warranty Service Coordinator; Coordinate with product technical support
Communication Scope
Excellent verbal and written communication skills; Ability to communicate with others at varying technical levels
Process & Methodology
Simultaneously manage a large and diverse number of projects
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