Johnson Controls
HVACEquipmentCommissioningManager
“HVAC Equipment Commissioning Manager at Johnson Controls. Support EqNA sales during project estimate. Provide custom quote for service items”
Industry & Context.
Good conflict resolution skills
What They're Looking For.
Must Have
10 plus years of Industry Experience or Technical Engineering or Construction degree graduate, Experience with Microsoft Office suite, (with emphasis on Word, Excel and Outlook) Adobe Writer, and basic Windows operating system environment, Ability to work independently and as part of a team, Excellent verbal and written communication skills, interpersonal and collaborative skills, Good conflict resolution skills, Ability to positively represent Johnson Controls and communicate with others at varying technical levels, Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation and persistence, Demonstrated ability to organizational and attention to details
Nice to Have
BA degree in Engineering or Construction, Proficiency with MS Office Suite
What You'll Do.
Support EqNA sales during project estimate
Provide custom quote for service items
Verify branch has necessary service technicians
Attend RTO meetings when requested
Validate details of the PSA
Conduct weekly service turnover meetings
Work with customer to introduce Connected Service capabilities
Coordinate with the EqNA Customer for scheduled work
Verify asset record created in NxGen
Works with CRC and technicians for delivery
Verifies that indicated warranty shows correctly
Monitors any Long-Term Storage requirements
Promotes Pronto Forms utilization
Ensures startup is completed
Ensures startup dates are entered
Provide warranty certification
Works with CRCs to ensure all SRs are invoiced
Acts as a first point of contact for warranty requests
Escalate and resolve issues preventing service warranty work
Facilitates technical support for EqNA customers
How You'll Work.
Team & Collaboration
Coordination with all other service needs; Coordinate with the Customer Resource Coordinator (CRC); Coordinate with Truck Based Service Manager (TBSM); Coordinate with SAEs and Branch Operations Manager (BOM); Work with customer to introduce Connected Service capabilities; Coordinate with the EqNA Customer, directly; Works with CRC and SAE; Works with CRC and technicians; Work with SAE and Warranty Admin team; Coordinate with SAE and customer; Works with CRCs; working with CRC and Warranty Service Coordinator (WSC); work with product technical support
Communication Scope
Excellent verbal and written communication skills; Ability to positively represent Johnson Controls and communicate with others at varying technical levels
Process & Methodology
Simultaneously manage a large and diverse number of projects
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