Johnson Controls
HVACEquipmentCommissioningManager
“HVAC Equipment Commissioning Manager at Johnson Controls. Skills: HVAC equipment, Commissioning, Service coordination. Support Equipment North America organization on startup, warranty, coordination. Coordinate with Customer Resource Coordinator for field service labor”
Industry & Context.
Good conflict resolution skills
What They're Looking For.
Must Have
10 plus years of Industry Experience or Technical Engineering or Construction degree graduate, Experience with Microsoft Office suite, (with emphasis on Word, Excel and Outlook) Adobe Writer, and basic Windows operating system environment, Ability to work independently and as part of a team, Excellent verbal and written communication skills, interpersonal and collaborative skills, Good conflict resolution skills, Ability to positively represent Johnson Controls and communicate with others at varying technical levels, Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation and persistence, Demonstrated ability to organizational and attention to details
Nice to Have
BA degree in Engineering or Construction, HVAC equipment knowledge, Proficiency with MS Office Suite
What You'll Do.
Support Equipment North America organization on startup
Coordinate with Customer Resource Coordinator for field service labor
Provide single point of contact for service scope coordination
Interface directly with the EqNA customer
Support EqNA sales during project estimate
Provide custom quote for service items
Verify branch has necessary trained service technicians
Attend RTO meetings on complex projects
Validate details of PSA
Conduct weekly service turnover meetings
Coordinate with customer for scheduled work
Verify asset record created in NxGen
Verify indicated warranty shows correctly
Monitor Long-Term Storage requirements
Promote Pronto Forms utilization
Ensure startup is completed
Ensure startup dates are entered
Provide warranty certification
Ensure all SRs are invoiced promptly
Act as first point of contact for warranty requests
Escalate and resolve issues preventing service warranty work
Facilitate technical support for EqNA customers
How You'll Work.
Team & Collaboration
Work with customer to introduce Connected Service capabilities; Coordinate with the EqNA Customer, directly, for all scheduled work and schedule changes; Works with CRC and SAE to verify asset record created in NxGen; Works with CRC and technicians for delivery related to FOB Destination; Works with SAE and Warranty Admin team to address discrepancies; Coordinate with SAE and customer for LTS requirements; Works with CRCs to ensure all SRs are invoiced promptly; Working with CRC and Warranty Service Coordinator to ensure technicians are dispatched promptly; Works with product technical support as necessary
Communication Scope
Excellent verbal and written communication skills; Ability to positively represent Johnson Controls and communicate with others at varying technical levels
Process & Methodology
Simultaneously manage a large and diverse number of projects
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