HungarianSpeakingPlayerSupportforRiotGamesAccount

Mercier Consultancy MD is looking for a Hungarian Speaking Player Support Specialist to join our team supporting Riot Games from Sofia, Bulgaria. This role offers a unique opportunity for Hungarian speakers passionate about gaming to work in an international environment, providing excellent player support and ensuring a smooth gaming experience for the community. ### Key Responsibilities * Provide high-quality email support to Hungarian-speaking players regarding Riot Games accounts and related inquiries. * Assist players with account management, technical issues, and gameplay questions efficiently and professionally. * Work closely with internal teams to escalate and resolve complex player issues. * Maintain accurate and detailed records of player interactions to improve support processes. * Stay informed about game updates, features, and community trends to deliver knowledgeable assistance. * Ensure all player communications reflect empathy, professionalism, and a player-first mindset. **Requirements** * Native or fluent proficiency in Hungarian (written and spoken) and strong English skills are required. * Experience in customer support or player support roles, preferably within the gaming industry. * A genuine passion for gaming and familiarity with Riot Games titles is highly beneficial. * Excellent written communication skills with the ability to provide clear and helpful responses. * Strong problem-solving capabilities and attention to detail. * Ability to manage multiple player inquiries simultaneously with professionalism and efficiency. * Willingness to work in Sofia, Bulgaria, with potential support for relocation. **Benefits** * Competitive Salary * Monthly Performance Bonus * Fully Paid Relocation Package * Fully Paid Training * Private Gym * And Much More....