HungarianSpeakingCustomerSolutionsAgent-WorkInSofia-PaidRelocation

Mercier Consultancy MD is seeking a Hungarian Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, offering paid relocation support. This role presents a great opportunity for Hungarian speakers to develop a career in customer service within an international and multicultural environment. ### Key Responsibilities * Provide high-quality customer support and solutions to Hungarian-speaking clients via phone, email, and chat. * Efficiently resolve customer inquiries and ensure a positive customer experience. * Maintain thorough and accurate records of customer interactions using CRM software. * Collaborate proactively with internal teams to address complex customer issues and provide effective solutions. * Stay informed of company products, services, and policies to offer accurate information. * Contribute to continuous improvement efforts to enhance customer satisfaction and service efficiency. **Requirements** * Fluency in Hungarian (both written and spoken) is mandatory; proficiency in English is advantageous. * Previous experience in customer service or related roles is a plus. * Strong communication and interpersonal skills. * Problem-solving focused with a customer-centric approach. * Ability to thrive in a team-oriented and fast-paced environment. * Willingness to relocate to Sofia with paid relocation assistance. * Adaptability and openness to working in a multicultural workplace. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...