apply2day
Business Process Outsourcing
HungarianCustomerServiceAgent
Neural analysis suggests this role is
optimal for Entry candidates.
“Hungarian Customer Service Agent at apply2day. Skills: Customer service, Hungarian, English. The role involves managing incoming calls, identifying and addressing customer needs to ensure satisfaction, and building trust through open communication. Responsibilities include providing accurate information, maintaining records of customer interactions and accounts, and adhering to communication policies.”
What You'll Achieve.
Achieve customer satisfaction, build relations of trust, provide accurate information, and manage time effectively.
Industry & Context.
Identify customer needs
Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation.
What They're Looking For.
Must Have
Native or near to native Hungarian language (C2) and very good command of English language (B2 –C1). Good MS Office skills. Strong phone contact handling skills and active listening. Excellent communication and presentation skills. Customer orientation and ability to adapt/respond to different types of characters. Ability to multi-task, prioritize, and manage time effectively.
What You'll Do.
The role involves managing incoming calls
identifying and addressing customer needs to ensure satisfaction
and building trust through open communication. Responsibilities include providing accurate information
maintaining records of customer interactions and accounts
and adhering to communication policies.
How You'll Work.
Communication Scope
Active listening; Presentation skills
Full Job Description
Are you a fluent **Hungarian** Speaker? Don't miss this opportunity! Our client, a multinational BPO company, is looking for a **Hungarian Customer Service Agent** to join their team in Greece. Apply now! ### Responsibilities •Managing of incoming calls •Identify and access customers’ needs to achieve satisfaction •Build relations of trust through open and interactive communication •Provide accurate, valid, and complete information by using the methods/tools •Keep records of customer interaction, process customer accounts and file documents •Follow communication procedures, guidelines, and policies **Requirements** •Native or near to native Hungarian language (C2) •Very good command of English language (B2 –C1) •Good MS Office skills •Strong phone contact handling skills and active listening •Excellent communication and presentation skills •Customer orientation and ability to adapt/respond to different types of characters •Ability to multi-task, prioritize, and manage time effectively **Benefits** * **Competitive Salary** * **Monthly Bonuses** * **Meal Vouchers** * **Health care benefits and numerous other discounts** * **Continuous Training** and access to Educational Platforms * **Relocation** **package** for candidates relocating from abroad, including travel expenses and initial accommodation
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