HumanServicesProgramConsultantIII(NS)

**Agency** Dept of Health and Human Services **Division** Mental Health **Job Classification Title** Human Services Program Consultant III (NS) **Position Number** 60043384 **Grade** NC16 **About Us** The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. **Description of Work** The Advocacy & Empowerment Section is responsible for elevating the voices and experiences of those DMHDDSUS supports, ensuring that their concerns and needs are heard, understood, and addressed. The Section accomplishes this by helping to bridge the gap between those we serve and the services or policies they interact with, providing responsive, helpful, and efficient customer support to individuals who seek assistance, and engaging with community partners to ensure all individuals receive the services and supports they need. The Empowerment and Advocacy section is responsible for assisting with the design, planning and implementation of the public mental health, intellectual & developmental disorders and substance use programs for special populations. This includes planning for the administration of State dollars and Federal grants for supporting Veterans services, faith-based programs, peer support services, LGBTQIA+, Deaf/ Blind/ Hard of Hearing programs, refugee and migrant populations. This section is also responsible for maintaining relationships and supporting State Consumer and Family Advisory Committee (SCFAC) that advises the Department and the General Assembly on the planning and management of the State's public mental health, intellectual and developmental disabilities, substan