Belk
Retail
HumanResourceLead
“Human Resource Lead at Belk. Skills: hiring, training, retention, scheduling, customer experience. Drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates. This role leads hiring, training, and retention activities, while building effective weekly schedules. The Human Resources Lead has a passion for people and works collaboratively with store leaders to ensure associate success and achieve store objectives.”
What You'll Achieve.
Achieving store objectives and driving the accomplishment of key metrics.
Industry & Context.
lead generation; A/B testing; funnel optimization; account expansion; objection handling; shortage control; minimize risk
Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What They're Looking For.
Must Have
1+ years of Retail Leadership/HR Management experience and a commitment to customer service excellence. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do.
Drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates.
This role leads hiring, training, and retention activities, while building effective weekly schedules.
The Human Resources Lead has a passion for people and works collaboratively with store leaders to ensure associate success and achieve store objectives.
How You'll Work.
Team & Collaboration
Works collaboratively with store leaders to ensure associate success and achieve store objectives. Participate in weekly leadership workload planning meetings.
Communication Scope
recruiting; sourcing candidates; executive presentations; proposal writing; demo delivery; copywriting; cold calling
Process & Methodology
workload planning
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