Belk
Retail
HumanResourceLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Human Resource Lead at Belk. Skills: Associate experience, Hiring, Onboarding, Retention, Scheduling. Drive sales. Deliver positive customer experience”
What You'll Achieve.
Achieve store objectives; Drive accomplishment of key metrics; Fill open positions timely; Create positive candidate experience; Ensure positive new hire experience; Foster positive store culture; Maintain associate data integrity; Complete effective schedules; Minimize risk
Industry & Context.
Support timely decisions; Support effective decisions
Move around all store areas, Accessible to customers, Bend, reach, stretch, Lift, carry, move at least 40 lbs
What They're Looking For.
Must Have
1+ years of Retail Leadership/HR Management experience, Commitment to customer service excellence, Available to work a flexible schedule, Must regularly move around all store areas, Must bend, reach, stretch for product, Must lift, carry, and move at least 40 lbs
What You'll Do.
Deliver positive customer experience
Provide best-in-class associate experience
Lead hiring activities
Lead training activities
Lead retention activities
Build effective weekly schedules
Achieve store objectives
Drive accomplishment of key metrics
Fill open positions timely
Initiate background checks
Complete hiring process
Create positive candidate experience
Provide frequent communication
Provide candidate support
Conduct engaging onboarding experience
Ensure structured onboarding completion
Prepare new hires for service excellence
Prepare new hires for selling excellence
Prepare new hires for operational excellence
Ensure positive new hire experience
Confirm associate understanding of role
Confirm associate understanding of company policies
Confirm associate understanding of benefits
Confirm associate understanding of scheduling
Confirm associate understanding of communication platforms
Confirm associate understanding of learning platforms
Lead store retention activities
Lead engagement activities
Champion continuous learning initiatives
Foster positive store culture
Build meaningful team connections
Celebrate individual achievements
Celebrate team achievements
Recognize associate contributions
Recognize associate value
Maintain associate data integrity
up-to-date information
Complete effective schedules
Align schedules with talent needs
Align schedules with traffic needs
Align schedules with business needs
Review associate availability
Review associate time-off requests
Audit associate timecards for accuracy
Track attendance daily
Participate in leadership workload planning meetings
Ensure hiring tasks are prepped
Ensure training tasks are prepped
Ensure engagement tasks are prepped
Plan hiring assignments
Plan training assignments
Plan engagement assignments
Schedule hiring assignments
Schedule training assignments
Schedule engagement assignments
Utilize talent reporting
Utilize data to highlight successes
Utilize data to identify opportunities
Enable leaders to take informed action
Provide ongoing guidance to store team
Provide ongoing support to store team
Promptly respond to associate concerns
Gather relevant information
Support resolution of concerns
Maintain confidentiality of concerns
Complete daily cash office functions
Complete change orders
Perform cash office audits
Lead shortage control
Minimize risk in designated areas
Ensure compliance with asset protection
Ensure compliance with safety guidelines
Ensure compliance with security protocols
How You'll Work.
Team & Collaboration
Collaborate with store leaders; Partner with leaders; Encourage others
Communication Scope
Communicate with excellence
Full Job Description
The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates. This role leads hiring, training, and retention activities, while building effective weekly schedules. The Human Resources Lead has a passion for people and works collaboratively with store leaders to ensure associate success and achieve store objectives. This is an hourly position, with monthly bonus eligibility. **What you will do** * Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics. * Fill open positions timely by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing the hiring process. Create a positive candidate experience by providing frequent communication and support throughout each stage. * Conduct engaging onboarding experience, ensuring structured onboarding completion to prepare new hires to deliver service, selling, and operational excellence. Ensure positive new hire experience by confirming associate understanding of their role, company policies, benefits, and scheduling, communication, and learning platforms. * Lead store retention and engagement activities and champion continuous learning initiatives. Foster a positive store culture by building meaningful team connections, celebrating individual and team achievements, and recognizing associate contributions and value. * Maintain associate data integrity across company systems and associate files, ensuring accurate, up-to-date information for record compliance, staffing, benefits, scheduling, payroll, and reporting. * Complete effective schedules that align with talent, traffic, and business needs, while reviewing associate availability and time-off requests with store leaders. Audit associate timecards for accuracy and track attendance daily. * Particip
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