McKesson
Healthcare
HubPatientServicesSpecialist(12-MonthContract)
Neural analysis suggests this role is
optimal for Entry candidates.
“Hub Patient Services Specialist (12-Month Contract) at McKesson. Skills: Patient enrollment, Reimbursement processes, Customer service. Support patient enrollment. Support patient onboarding”
What You'll Achieve.
Contribute to team service levels
Industry & Context.
What They're Looking For.
Must Have
Post-secondary education, 0–2 years relevant experience, Attention to detail, Ability to follow structured processes, Perform data entry accurately, Perform administrative tasks accurately, Basic computer proficiency, Communication skills for routine inquiries
Nice to Have
Experience in Patient Support Program, Experience in healthcare, Experience in pharmacy, Experience in insurance environment, Exposure to reimbursement processes, Exposure to billing processes, Exposure to benefits verification processes, Familiarity with CRM systems, Familiarity with healthcare documentation workflows, Bilingual (English/French)
What You'll Do.
Support patient enrollment
Support patient onboarding
Respond to patient inquiries
Respond to provider inquiries
Assist coordinating communication
Perform documentation processing
Support reimbursement activities
Maintain accurate records
Maintain data integrity
Identify non-routine issues
Escalate non-routine issues
Ensure compliance with privacy
Ensure compliance with regulatory standards
Ensure compliance with program standards
Complete tasks accurately
Complete tasks on time
How You'll Work.
Team & Collaboration
Internal teams; Healthcare professionals; Pharmacies; Insurers
Communication Scope
Handling inquiries
Full Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. **About the Role** We are seeking a **Hub Patient Services Specialist** to join our Patient Support Program (PSP) team on a 12-month contract. In this fully remote role, you will provide **administrative and operational support** to ensure patients, healthcare providers, and partners receive timely and accurate service. This is an **entry-level healthcare support role** where you will contribute to patient program delivery by supporting **enrollment, reimbursement processes, and customer service activities** , working within established procedures and guidelines. **What You’ll Do:** * Support patient enrollment and onboarding processes in alignment with program requirements. * Respond to inbound and outbound patient and provider inquiries using approved scripts and materials. * Assist in coordinating communication between patients, healthcare professionals, pharmacies, insurers, and internal teams. * Perform data entry and documentation processing (e.g., enrollment forms, reimbursement documents, lab or infusion records). * Support reimbursement activities, including document collection and follow-ups. * Maintain accurate records and data integrity across systems. * Identify and escalate non-routine issues following established processes. * Ensure compliance with privacy, regulatory (GxP), and program standards. * Contribute to team service levels by completing tas
Applying for this Hub Patient Services Specialist (12-Month Contract) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about McKesson?
Real rants from real employees. Read before you apply.