HRIS/HRSystemSupportAnalyst

## Accountabilities Provide Tier 1 support by triaging, resolving, or escalating global HR system tickets and mailbox requests in a timely manner Perform HR system maintenance activities including data corrections, mass uploads, and routine administration tasks Conduct regular audits (weekly, monthly, quarterly) to ensure HR data accuracy, consistency, and compliance Support testing of Workday enhancements, releases, and new functionalities in collaboration with stakeholders Assist in resolving interface and integration issues in coordination with IT teams Execute system updates such as organisational structures, cost centres, locations, and reporting hierarchies Generate, maintain, and analyse HR reports, including ad hoc reporting requests Support HR and Payroll audits related to compensation, job changes, and employee data Deliver user guidance, training, and support documentation to improve system adoption Participate in system improvements, clean-up initiatives, and HR transformation projects Requirements: 1–3 years of experience working with Workday or similar HRIS/HCM systems Strong understanding of HR processes, data flows, and system dependencies High attention to detail with a strong focus on data accuracy and quality assurance Ability to quickly learn and navigate complex systems and data structures Strong analytical skills with the ability to interpret, validate, and communicate data insights Proficiency in Excel at an intermediate level (data handling, reporting, and analysis) Excellent communication skills, both written and verbal Strong organisational and time management abilities with the capacity to manage multiple priorities Customer-focused mindset with a strong service orientation Ability to work effectively in a global, cross-functional, and fast-paced environment Benefits: Elective benefits tailored to your location and lifestyle needs Access to continuous learning programs, leadership development, and on-demand training resources Well-being su