PhonePe
Digital Payments
HRBPLead-MassRetail
Neural analysis suggests this role is
optimal for Lead candidates.
“HRBP Lead - Mass Retail at PhonePe. Skills: HR Business Partnering, Leadership Coaching, Organizational Development. Develop and track achievement, taking action for performance improvement. Design and conduct assessment centers for critical transitions”
What You'll Achieve.
Visible increase in performance level; Maximum coverage in organization connect surveys; Mitigation of identified concerns
Industry & Context.
Identify concern areas; Draft action plans to mitigate concerns
What You'll Do.
Develop and track achievement
taking action for performance improvement
Design and conduct assessment centers for critical transitions
Drive organization connect surveys and ensure maximum coverage
Analyze survey results
consult with business heads
and draft action plans
Provide coaching on managerial and people development to the leadership team
Full Job Description
About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture: At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Objective: We are looking for an HRBP Lead for our Merchant Business. The role holder will have to develop Track achievement and take appropriate action in case of no visible increase in performance level. Design and conduct assessment centers for critical transitions. Drive organization connect surveys, as and when conducted, and ensure maximum coverage. Analyze survey results for the respective business, identify concern areas, consult with business heads, and draft action plans to mitigate the concerns. Expected to provide coaching on manage
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