Medtronic
Healthcare
HRSharedServicesSpecialist-Canada
Neural analysis suggests this role is
optimal for Mid+ candidates.
“HR Shared Services Specialist - Canada at Medtronic. Skills: Benefits Administration, Leave Management, HR Processes. Administer Canadian health and welfare benefit programs. Support employee benefit enrollments, changes, terminations, and beneficiary”
Industry & Context.
Problem Solving
What They're Looking For.
Must Have
2+ years of experience with a high school diploma or equivalent, 0 years of experience with an advanced degree
What You'll Do.
Administer Canadian health and welfare benefit programs
Support employee benefit enrollments
Support annual benefits enrollment activities and employee communications
Coordinate with third-party benefit providers and brokers
Audit benefit data and transactions
Support the administration of Canadian pension and retirement
Process employee enrollments
and retirement-related transactions
Coordinate with pension administrators and vendors
Respond to employee inquiries regarding pension plan provisions
Administer short-term disability
workers’ compensation
Coordinate leave of absence processes
Maintain regular communication with employees
Monitor leave cases and ensure required documentation is
Ensure accurate tracking and reporting of employee leave
Support managers and employees with time-off policy interpretation
Serve as the escalated point of contact for
Provide accurate and timely responses through HR service
Escalate complex cases as appropriate
Ensure compliance with federal and provincial employment standards
Maintain accurate employee records and documentation within HRIS
Generate and analyze reports related to benefits
Identify opportunities to improve processes
Participate in system testing
process documentation
How You'll Work.
Team & Collaboration
Collaborates across the Human Resources function; Cross-functional initiatives; Collaborate with internal stakeholders
Communication Scope
Employee communications
Process & Methodology
Process Improvement, Lean, Six Sigma
Full Job Description
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. # **A Day in the Life** The HR Shared Services Specialist is responsible for the administration, coordination, and support of Canadian employee benefit programs and leave management processes. This role serves as a key point of contact for employees, managers, vendors, and HR partners, ensuring the accurate and timely administration of health and welfare benefits, pension plans, disability programs, leaves of absence, and time-off programs. The Specialist delivers exceptional employee service while ensuring compliance with applicable legislation, company policies, and plan requirements. Responsibilities may include the following and other duties may be assigned. * Provides centralized human resource administration and support across a variety of processes and programs including Global Rewards, Global Talent & Leadership Development, Global HR Operations and Employee Relations. * Collaborates across the Human Resources function to establish operational standards and procedures that are leveraged to respond to employee and manager questions, ensures transactions are processed accurately and human resource programs and processes are administered effectively and efficiently. * Leads & participates in internal and cross-functional initiatives related to continuous process and quality improvement initiatives (such as Lean or Six Sigma). * Identifies customer-impacting issues and implement solutions and process improvements to increase customer experiences. * Ensures streamlined human processes, workflows, metrics, and system optimization. * Helps to define requirements for systems that will facilitate increased efficiencies, automation and/or self-service for various HR processes. * May also create test plans, lead testing cycles, an
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