Macquarie University
Education
HRSharedServicesOfficer(Compensation&Benefits)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“HR Shared Services Officer (Compensation & Benefits) at Macquarie University. Skills: HR administration, Compensation and benefits processing, Data integrity, Compliance. Providing efficient, consistent, and accurate administration across the compensation and benefits team including, compensation changes, superannuation and benefits, rostering and timesheets, deductions, parental leave processing.. Ensuring all transactions are processed in accordance with relevant enterprise agreements, modern ”
What You'll Achieve.
Deliver excellence in people services; Shape a seamless employee experience; Ensuring accuracy, compliance, and exceptional service delivery; Maintaining data integrity; Operational excellence
Industry & Context.
Problem-solving; Ability to identify and contribute to process improvements
Pre-employment checks
What They're Looking For.
Must Have
Demonstrated experience in HR administration, including processing employee transactions with a high degree of accuracy., Sound knowledge of enterprise agreements, modern awards, and relevant employment legislation., attention to detail with proven ability to maintain data integrity across HR systems., Excellent communication and interpersonal skills, with the ability to respond to enquiries professionally and within agreed timeframes., Ability to prepare accurate reports and maintain compliant record-keeping practices., A proactive mindset with the ability to identify and contribute to process improvements and standardisation initiatives.
Nice to Have
Experience with Workday, Kronos and Ascender is highly desirable.
What You'll Do.
and accurate administration across the compensation and benefits team including
superannuation and benefits
rostering and timesheets
parental leave processing.
Ensuring all transactions are processed in accordance with relevant enterprise agreements
employment legislation
organisational policies
Responding to and resolving employee and manager enquiries within agreed response times
escalating where required.
Proactively monitoring data quality and consistency within and between HR systems
resolving data quality errors with guidance from the Manager.
Maintaining accurate filing and storage of employment documentation in line with internal and external compliance requirements.
Preparing and providing standard reports for internal and external stakeholders.
Contributing to the implementation of improvements and standardisation of processes and standard operating procedures.
Performing system testing for upgrades and changes.
Providing support to the Manager on both strategic and complex operational matters.
How You'll Work.
Team & Collaboration
Work alongside experienced professionals; Support to the Manager on both strategic and complex operational matters; Collaborative and forward-thinking People & Culture team
Communication Scope
Excellent communication and interpersonal skills; Ability to respond to enquiries professionally and within agreed timeframes
Full Job Description
## **PRIMARY DETAIL** \- Salary: $88,670 - $100,815 per annum + 17% superannuation and annual leave loading \- Full-time, fixed term role until 31st of December 2026 \- Macquarie University, Wallumattagal Campus, North Ryde ** _Deliver excellence in people services and help shape a seamless employee experience_** Are you passionate about delivering high-quality HR administration and making a real difference to the employee experience? This is your opportunity to join a collaborative and forward-thinking People & Culture team at one of Australia's most dynamic universities. As an HR Services Officer within the Compensation & Benefits team, you will play a vital role in supporting employees ensuring accuracy, compliance, and exceptional service delivery. You'll be part of a team that values precision, continuous improvement, and genuine care for the people we support. This role is ideal for someone who thrives in a detail-oriented environment, enjoys problem-solving, and takes pride in maintaining data integrity across complex HR systems. You'll have the opportunity to contribute to process improvements and work alongside experienced professionals who are committed to operational excellence. **About the Role** Key responsibilities include: * Providing efficient, consistent, and accurate administration across the compensation and benefits team including, compensation changes, superannuation and benefits, rostering and timesheets, deductions, parental leave processing. * Ensuring all transactions are processed in accordance with relevant enterprise agreements, modern awards, employment legislation, organisational policies, procedures, and controls. * Responding to and resolving employee and manager enquiries within agreed response times, escalating where required. * Proactively monitoring data quality and consistency within and between HR systems, resolving data quality errors with guidance from the Manager. * Maintaining accurate filing and storage of employment docume
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