Netomi

AI

HR/PeopleOperationsSpecialist

New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“HR/People Operations Specialist at Netomi. Skills: HR Operations, Employee Lifecycle Management, HR Systems & Data Management. Manage end-to-end employee lifecycle processes including onboarding, offboarding, and internal transitions. Maintain accurate employee records and ensure data integrity across HR systems”

Industry & Context.

AI
Problems you'll solve

Proactive, problem-solving mindset with a bias toward action

What They're Looking For.

Must Have

3-5+ years of experience in HR, People Ops, or a related field, understanding of HR processes and employment practices, organizational skills and keen attention to detail, Ability to handle sensitive information with discretion, communication and interpersonal skills, Ability to manage multiple priorities in a fast-paced, dynamic environment where flexibility is key, ownership mindset and ability to manage multiple priorities

Nice to Have

Familiarity with modern recruiting tools and ATS platforms, Experience supporting global or distributed teams, Exposure to compliance across multiple jurisdictions, Interest in People analytics, systems, and process improvement

What You'll Do.

Manage end-to-end employee lifecycle processes including onboarding

and internal transitions

Maintain accurate employee records and ensure data integrity across HR systems

Serve as a first point of contact for employee queries related to HR policies

Support documentation

and HR-related communications

Coordinate and deliver seamless onboarding experiences for new hires

Partner with hiring managers and cross-functional teams to ensure successful employee integration

Support employee engagement initiatives

Manage and maintain HRIS and other HR/People systems

Generate reports and dashboards to support People analytics and decision-making; ensure data accuracy

Ensure compliance with local labor laws and company policies

and regulatory requirements

Assist in updating and maintaining employee handbook and relevant HR policies

Support administration of compensation and benefits programs

Partner with Finance on payroll inputs

Assist with benefits enrollment and employee queries

Support recruiting operations including interview scheduling

candidate communication

and offer coordination

Partner with Talent Acquisition to ensure a smooth candidate experience

Assist in implementing People programs and process contribute to building scalable processes and documentation

Support day-to-day HR operations

and employee lifecycle administration

Maintain and proactively audit employee data in HR systems

ensuring accuracy and confidentiality

Assist with monthly and ad-hoc HR reporting and analytics (headcount

compensation tracking/changes

Partner with the HR Generalist on employee relations

and compliance initiatives

Coordinate and support key HR processes such as performance reviews

benefits administration

and internal communications

Respond to employee inquiries and provide a high level of service and support

Help schedule candidate interviews for the North America team to support our hiring needs

Support cross-functional

global operational initiatives led by the HR team (L&D initiatives

How You'll Work.

Team & Collaboration

Partner with hiring managers and cross-functional teams to ensure successful employee integration; Partner with Talent Acquisition to ensure a smooth candidate experience; Partner with the HR Generalist on employee relations, policies, documentation, and compliance initiatives; Support cross-functional, global operational initiatives led by the HR team

Communication Scope

communication and interpersonal skills

Full Job Description

## Description About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! ## Responsibilities HR Operations & Employee Lifecycle Manage end-to-end employee lifecycle processes including onboarding, offboarding, and internal transitions Maintain accurate employee records and ensure data integrity across HR systems Serve as a first point of contact for employee queries related to HR policies, benefits, and processes Support documentation, letters, and HR-related communications Onboarding & Employee Experience Coordinate and deliver seamless onboarding experiences for new hires Partner with hiring managers and cross-functional teams to ensure successful employee integration Support employee engagement initiatives, events, and programs HR Systems & Data Management Manage and maintain HRIS and other HR/People systems Generate reports and dashboards to support People analytics and decision-making; ensure data accuracy, confidentiality, and compliance Compliance & Policies Ensure compliance with local labor laws and company policies Support audits, documentation, and regulatory requirements Assist in updating and maintaining employee handbook and relevant HR policies Compensation, Benefits & Payroll Support Support administration of compensation and benefits programs Partner with Finance on payroll inputs, ad-hoc audits, and reporting Assist with benefits enrol

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