Netomi
AI
HR/PeopleOperationsSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“HR/People Operations Specialist at Netomi. Skills: HR Operations, Employee Lifecycle Management, HR Systems & Data Management. Manage end-to-end employee lifecycle processes including onboarding, offboarding, and internal transitions. Maintain accurate employee records and ensure data integrity across HR systems”
Industry & Context.
Proactive, problem-solving mindset with a bias toward action
What They're Looking For.
Must Have
3-5+ years of experience in HR, People Ops, or a related field, understanding of HR processes and employment practices, organizational skills and keen attention to detail, Ability to handle sensitive information with discretion, communication and interpersonal skills, Ability to manage multiple priorities in a fast-paced, dynamic environment where flexibility is key, ownership mindset and ability to manage multiple priorities
Nice to Have
Familiarity with modern recruiting tools and ATS platforms, Experience supporting global or distributed teams, Exposure to compliance across multiple jurisdictions, Interest in People analytics, systems, and process improvement
What You'll Do.
Manage end-to-end employee lifecycle processes including onboarding
and internal transitions
Maintain accurate employee records and ensure data integrity across HR systems
Serve as a first point of contact for employee queries related to HR policies
Support documentation
and HR-related communications
Coordinate and deliver seamless onboarding experiences for new hires
Partner with hiring managers and cross-functional teams to ensure successful employee integration
Support employee engagement initiatives
Manage and maintain HRIS and other HR/People systems
Generate reports and dashboards to support People analytics and decision-making; ensure data accuracy
Ensure compliance with local labor laws and company policies
and regulatory requirements
Assist in updating and maintaining employee handbook and relevant HR policies
Support administration of compensation and benefits programs
Partner with Finance on payroll inputs
Assist with benefits enrollment and employee queries
Support recruiting operations including interview scheduling
candidate communication
and offer coordination
Partner with Talent Acquisition to ensure a smooth candidate experience
Assist in implementing People programs and process contribute to building scalable processes and documentation
Support day-to-day HR operations
and employee lifecycle administration
Maintain and proactively audit employee data in HR systems
ensuring accuracy and confidentiality
Assist with monthly and ad-hoc HR reporting and analytics (headcount
compensation tracking/changes
Partner with the HR Generalist on employee relations
and compliance initiatives
Coordinate and support key HR processes such as performance reviews
benefits administration
and internal communications
Respond to employee inquiries and provide a high level of service and support
Help schedule candidate interviews for the North America team to support our hiring needs
Support cross-functional
global operational initiatives led by the HR team (L&D initiatives
How You'll Work.
Team & Collaboration
Partner with hiring managers and cross-functional teams to ensure successful employee integration; Partner with Talent Acquisition to ensure a smooth candidate experience; Partner with the HR Generalist on employee relations, policies, documentation, and compliance initiatives; Support cross-functional, global operational initiatives led by the HR team
Communication Scope
communication and interpersonal skills
Full Job Description
## Description About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! ## Responsibilities HR Operations & Employee Lifecycle Manage end-to-end employee lifecycle processes including onboarding, offboarding, and internal transitions Maintain accurate employee records and ensure data integrity across HR systems Serve as a first point of contact for employee queries related to HR policies, benefits, and processes Support documentation, letters, and HR-related communications Onboarding & Employee Experience Coordinate and deliver seamless onboarding experiences for new hires Partner with hiring managers and cross-functional teams to ensure successful employee integration Support employee engagement initiatives, events, and programs HR Systems & Data Management Manage and maintain HRIS and other HR/People systems Generate reports and dashboards to support People analytics and decision-making; ensure data accuracy, confidentiality, and compliance Compliance & Policies Ensure compliance with local labor laws and company policies Support audits, documentation, and regulatory requirements Assist in updating and maintaining employee handbook and relevant HR policies Compensation, Benefits & Payroll Support Support administration of compensation and benefits programs Partner with Finance on payroll inputs, ad-hoc audits, and reporting Assist with benefits enrol
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