HRPartner,WWASG&A

At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices. Employee Relations & Support: - Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers. - Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management. - Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation. - Coordinate with the legal department and the ER POC on ER matters, and conduct investigations. Performance management: - Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements. - Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate Talent Management and People Development Consulting: - Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge