Amazon Support Services MUS Limited
Human Resources, global corporate
HRPartner,MEAHRPartner
Neural analysis suggests this role is
optimal for Mid+ candidates.
“HR Partner, MEA HR Partner at Amazon Support Services MUS Limited. Skills: HR policy, HR processes, Employee experience, Local labor law. Work with managers on performance management cases. Analyze performance management data and trends”
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Knowledge of local labor law, Managing multiple, competing priorities, Bachelor's degree in business, HR, or related field, Business and HR acumen, Problem-solving skills, Critical thinking, Analysis skills, Communication skills, High proficiency in English & French
Nice to Have
Experience with employee relations, Intellectual brings insight
What You'll Do.
Work with managers on performance management cases
Analyze performance management data and trends
Provide input to business strategy
Prevent recurrence of known issues
Lead workplace investigations
Manage relevant ER processes
Conduct investigations
Review local policies and processes
Provide guidance on policy application
Interpret and adapt global policies
Ensure compliance with local labor laws
Coordinate with internal stakeholders and external authorities
Prepare documentation
Advise managers on corrective measures
Manage labor inspections
Ensure compliance representation and reporting
Act as subject matter expert for people tools
Design manager education initiatives
Deliver manager education initiatives
Analyze data and observations across organization
Manage employees' programs
Support managers and HR leaders to drive improvements
Provide support on change initiatives
How You'll Work.
Team & Collaboration
Collaboration with multiple HR Business Partners; Collaboration with HR Centers of Excellence; Coordination with ER and Legal; Collaboration with HR or business leaders
Communication Scope
Communication skills
Full Job Description
At Amazon, our HR Regional Partners are known for their knowledge of HR policies, processes and tools. They act as the front-line consultants to the business supporting managers in creating a positive employee experience and offering the best HR advice on people matters. They operate independently and are seen as subject matter experts, having deep knowledge in local programs, processes, and policies. They offer strong, credible and compelling advice to business leaders on how to manage their team. They are committed to collaboration with multiple HR Business Partners and HR Centers of Excellence like Benefits, Compensation and Employee Relations who support our employees in across the region. Key job responsibilities - Performance Management: Work with people managers through performance management cases. Analyze data and trends on performance management in order to provide input to the business strategy with the relevant HR Business Partner to prevent the recurrence of known issues. - Employee Relations: Lead workplace investigations and relevant ER processes, including disciplinary & performance improvement programs. Conduct investigations and manage ER cases, in coordination with ER and Legal. Review local policies and processes in order to ensure that they are fit for purpose. - Policy Consultation: Provide guidance to managers and HR leaders on policy application and review local HR processes on a rolling basis to ensure they remain fit for purpose. Interpret and adapt global policies to ensure compliance with local labor law and country-specific context. - HR Compliance: Ensure ongoing compliance with local labor laws and regulations by coordinating with internal stakeholders and external authorities, preparing documentation, tracking findings, and advising managers on corrective measures. Manage labor inspections, ensure compliance representation and reporting. - HR General: Act as subject matter expert for people tools, processes, programs or projects. Desi
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