Amazon.com LLC
Human Resources, pxt
HRPartner,HumanResources
Neural analysis suggests this role is
optimal for Mid+ candidates.
“HR Partner, Human Resources at Amazon.com LLC. Skills: Employee experience, HR operations, Employee relations, Leadership coaching. Support positive employee experience. Execute key programs”
What You'll Achieve.
Enhance employee experience; Drive resolutions; Improve employee experience; Deliver results
Industry & Context.
Issue resolution; Problem solving; Troubleshooting; Root cause analysis
What They're Looking For.
Must Have
Experience handling confidential information, Bachelor's degree, Basic proficiency with Microsoft Office Suite, Experience communicating effectively with diverse audiences
Nice to Have
Degree in HR, Management, Business, Labor Relations, Psychology, or related field, Experience in customer service or people-facing roles, Demonstrated ability to analyze information, Demonstrated ability to solve problems, Demonstrated ability to make data-driven decisions, Intermediate skills in Microsoft Excel, Proficiency in using AI-powered tools, Proficiency in HR analytics platforms, Proficiency in emerging technologies, Ability to effectively train others, Ability to guide others, Ability to support others, Organizational skills, Proven ability to manage multiple priorities, Proven ability to meet deadlines, Proven ability to deliver results, Experience building partnerships, Experience collaborating effectively across teams, Adaptability, Autonomy, Ability to exercise sound judgement, Ability to navigate ambiguous situations, Basic understanding of HR processes, Basic understanding of HR policies, Demonstrated problem-solving skills, Resourcefulness
What You'll Do.
Support positive employee experience
Reinforce workplace standards
Partner with PXT and Operations
Create valued employee culture
Execute standard work
Maintain accurate documentation
Provide frontline employee support
Ensure appropriate resolution
Escalate employee matters
Handle sensitive information
Assist in running feedback channels
Monitor feedback channels
Support issue tracking
Improve employee experience
Coach frontline leaders
Reinforce engagement behaviors
Reinforce retention behaviors
Guide leaders on tool utilization
Improve team communication
Improve performance conversations
Support engagement initiatives
Support communication initiatives
Support culture-building initiatives
Monitor initiative effectiveness
Track PXT-related data
Summarize PXT-related data
Prepare insights for site reviews
Prepare insights for team discussions
Promote self-service tools
Resolve employee questions
Resolve manager questions
Identify recurring gaps
Escalate opportunities
Improve tool usability
Improve tool adoption
Engage directly with employees
Drive engagement initiatives
Execute core HR processes
Ensure quality service delivery
Assist in tracking metrics
Assist in identifying trends
Build trust through interaction
Support employee engagement activities
Help coordinate feedback channels
Assist in coaching others
Assist in development of others
Seek guidance from senior team members
Navigate challenging situations
Develop sound judgement
Maintain organized routines
Demonstrate follow-through
Build effective partnerships
Manage multiple priorities
How You'll Work.
Team & Collaboration
Partner with PXT; Partner with Operations; Partner with leaders; Collaborate across teams
Communication Scope
Explaining processes; Addressing concerns; Providing technical guidance
Process & Methodology
Standard work execution, Issue tracking, Follow-up, Logistics coordination, Priority management, Deadline management
Full Job Description
In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development and HR operational excellence. As an HR Partner on the (AMZL) PXT team, you will support PXT operations through consistent standard work execution, relationship-building, and timely issue resolution. With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer-centric approach. You'll learn to use data-driven insights and HR technologies to enhance the employee experience while developing core HR capabilities that will serve as the foundation for your career growth. You will be expected to work onsite at an Amazon facility. Key job responsibilities - Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported. - Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions. - Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism. - Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagem
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