Amazon UK Services Ltd.
Human Resources, Logistics
HRPartner-FixedTerm,UKFieldPXT
Neural analysis suggests this role is
optimal for Mid+ candidates.
“HR Partner - Fixed Term, UK Field PXT at Amazon UK Services Ltd.. Skills: Employee experience, Engagement, Leadership development, HR operational excellence. Support positive employee experience. Execute key programs”
Industry & Context.
Issue resolution; Root cause analysis; Problem-solving skills; Resourcefulness
Mobility requirements to support multiple sites
What They're Looking For.
Must Have
Bachelor's degree, Speak, write, and read fluently in English, Knowledge of Microsoft Office, Experience handling confidential information, Experience giving skills and communicating complex concepts clearly and effectively to diverse audiences
Nice to Have
Bachelor's degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field, Experience in analyzing data to drive decisions, Knowledge of Excel at an intermediate level, Experience in customer service or people-facing roles, Proficiency in using AI-powered tools, HR analytics platforms, and emerging technologies, Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, Organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast-paced, dynamic environments, Experience building partnerships and collaborating effectively across teams, Adaptability and autonomy, Ability to exercise sound judgement and navigate ambiguous situations with limited direction, Basic understanding of HR processes and policies, Demonstrated problem-solving skills and resourcefulness
What You'll Do.
Support positive employee experience
Reinforce workplace standards
Partner with PXT and Operations
Create a culture where employees feel valued
Execute standard work with consistent quality and timeliness
Meet established service level agreements (SLAs)
Maintain accurate documentation of HR processes and employee
Provide frontline employee support
Ensure appropriate resolution or escalation of employee matters
Handle sensitive information with discretion and professionalism
Assist in running and monitoring feedback channels
Support issue tracking and follow-up
Drive resolutions and improvements in employee experience
Coach frontline leaders on behaviors that impact engagement
Reinforce expectations
Guide leaders in selecting and effectively utilizing available
Improve team communication
and performance conversations
Support managers in performance management
Coach on setting clear expectations
Deliver timely feedback
Document performance conversations
Help managers address root causes of performance issues
Reinforce consistent use of PXT tools and processes
Assist with internal investigations
Understand root cause analysis
Support execution of site-level engagement
Monitor effectiveness
Track and summarize PXT-related data
Prepare insights for site reviews or team discussions
Promote the use of self-service tools
Identify recurring gaps
Escalate opportunities to improve tool usability or adoption
Balance standard work execution with responsive employee support
Maintain consistent presence on the operations floor
Engage directly with hourly employees
Partner with leaders to address concerns
Drive engagement initiatives
Execute core HR processes
Ensure quality service delivery
Assist in tracking metrics
Develop ability to build trust through personal interaction
Support employee engagement activities
Help coordinate feedback channels
Assist in coaching and development of others
Seek guidance from senior team members
Navigate challenging situations
Develop sound judgment
Maintain organized routines
Demonstrate follow-through
Build effective partnerships with PXT team and operations
How You'll Work.
Team & Collaboration
Partnering with PXT and Operations; Partnering with senior PXT team members; Coach frontline leaders; Support managers; Partner with PXT team; Partner with operations leaders
Communication Scope
Communicating complex concepts; Verbal communication; Written communication
Full Job Description
In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development, and HR operational excellence. As a HR Partner within the One PXT team, you will support PXT operations through consistent standard work execution, relationship-building, and timely issue resolution. With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer-centric approach. You'll learn to use data-driven insights and HR technologies to enhance employee experience while developing core HR capabilities that will serve as the foundation for your career growth. This role is also a learning ground—new PXT Partners are encouraged to ask questions, seek feedback, and treat every experience as a development opportunity. You will be expected to work onsite at an Amazon facility, with mobility requirements to support multiple sites within the assigned campus as needed. Key job responsibilities • Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported. • Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions. • Provide frontline employee support by responding to inquiries, addressing concerns
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