Professional Networking
HROpsCoordinator1
Neural analysis suggests this role is
optimal for entry candidates.
“HR Ops Coordinator 1 at LinkedIn. Skills: HR Operations, Hire to Retire, Employee Support. Perform Tier 1 HR Operations activities. Meet quality and resolution times”
What You'll Achieve.
Meet established quality times; Meet resolution times; Enhance efficiency; Enhance overall employee experience
Industry & Context.
Problem Solving
5:00 PM to 2:00 AM IST shift, Support EMEAL shifts, Support NAMER shifts
What They're Looking For.
Must Have
1+ years HR shared services experience, Bachelor's degree
Nice to Have
Comprehend and follow processing instructions on SOPs, Familiarity with HRIS, ATS, workflow management tools, Familiarity with hire-to-retire processes, Experience in HR shared services environment, Proficiency in using Microsoft SharePoint, Knowledge of Excel formulas and functionalities
What You'll Do.
Perform Tier 1 HR Operations activities
Meet quality and resolution times
Manage data with accuracy
Identify when to raise issues
Follow escalation procedures
Follow bug tracking procedures
Execute and resolve cases
Execute and resolve tasks
Provide consistent support to employees
Address HR queries promptly
Address HR concerns effectively
Identify opportunities to improve HR processes
Identify opportunities to streamline HR processes
Drive self-service through updating knowledge content
Enhance employee experience
Maintain accurate data of employee interactions
Maintain accurate data of HR activities
Identify and escalate issues
Adhere to escalation protocols
Ensure timely resolution
Support User Acceptance Testing
Ensure new HR systems meet requirements
Ensure new HR processes meet requirements
Ensure new HR systems function effectively
Ensure new HR processes function effectively
Understand continuous process improvements
Contribute to continuous process improvements
Implement best practices
Maintain understanding of HR Tier 1 transactions
Maintain understanding of HR Tier 1 processes
Leverage Knowledge Articles
Leverage Process Update trackers
Leverage guidance from regional partners
Leverage guidance from leadership
Share best practices with team
Enhance knowledge sharing
Drive process consistency
Take up co-training responsibilities
Support team capability building
Support team readiness
Handle employee data within Workday
How You'll Work.
Team & Collaboration
Regional partners; Leadership; Team members
Communication Scope
Communication; Interpersonal skills
Process & Methodology
Project management
Full Job Description
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. Location: Bengaluru At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. In HR Operations, we design and deliver scalable support, processes and solutions to build a solid and secure foundation that supports innovation at LinkedIn. We are looking for an HR OPS COORDINATOR 1 to support our team in providing multiple services within the Hire to Retire lifecycle. You will serve as the first HR contact to manage day-to-day queries on HR policies and programs and provide support and coordination for established processes. Join us in changing the way the world works! The shift hours will be from 5:00 PM to 2:00 AM IST. However, flexibility is expected to support both EMEAL and NAMER shifts, based on business requirements. Responsibilities: * Perform Tier1 HR Operations activities according to the standard operating procedures * Meet established quality and resolution times for all assigned support * Manage data with unwavering accuracy and attention to detail * Identify when to raise issues and follow the relevant escalation and bug tracking procedures * Execut
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