NICE

Technology

HROperationsSpecialist

₹12–18L ~AI est. Pune, India Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“HR Operations Specialist at NICE. Skills: HR Operations, Employee Lifecycle, Compliance Management. Organize employee records. Update employee records”

Industry & Context.

Technology

What They're Looking For.

Must Have

MBA, 5-7 years HR Operations experience, Prior HR Administrator experience, Prior HR Ops Executive experience, Prior HR Assistant experience, Hands-on HRIS experience, Hands-on HRMS experience, MS Excel proficiency, MS Word proficiency, MS PowerPoint proficiency, Good understanding labor laws, Good understanding statutory compliances, Experience with external auditors, Experience managing compliance documentation

Nice to Have

Experience using SAP, Experience using Oracle

What You'll Do.

Organize employee records

Update employee records

Maintain employee records

Organize HR databases

Maintain HR databases

Coordinate with external partners

Support leave processes

Manage leave processes

Support attendance processes

Manage attendance processes

Handle background verification

Resolve PF escalations

Resolve ESIC escalations

Resolve insurance escalations

Provide employee data

Coordinate with procurement

Assist with expense submission

Assist with expense approvals

Participate in HR projects

Participate in HR audits

Participate in engagement initiatives

How You'll Work.

Team & Collaboration

HR team support; Cross-functional teams; HR; Finance; Legal; Payroll

Communication Scope

Email; Phone; In-person

Process & Methodology

HR projects, Audits

Full Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We’re looking for a detail‑oriented and proactive HR Operations Specialist who enjoys working with people, processes, and policies. If you love keeping things organized, ensuring smooth employee lifecycle operations, coordinating with internal and external stakeholders, and being the go‑to person for all things HR‑Ops—this role is for you. You will be part of our HR Operations team, supporting employees across the organization while ensuring compliance and seamless documentation. This role is ideal for someone who is structured, dependable, and passionate about creating an efficient and employee‑friendly HR experience. How will you make an impact? As part of the HR Operations team, you will: Organize, update, and maintain employee personnel records and internal HR databases (leave records, buddy info, etc.). Prepare and manage HR letters such as offer letters, exit letters, bonafide letters, and employee contracts. Coordinate with external partners including PF vendors, insurance providers, and compliance agencies. Support and manage end‑to‑end leave & attendance processes. Handle employee background verification requests. Resolve PF, ESIC, and insurance‑related employee escalations. Address HR operations–related employee queries with clarity and promptness. Support the payroll team by providing accurate employee data (LOA, sick days, exit details, work schedules). Coordinate with procurement and assist with expense submission/approvals. Participate in HR projects, audits, and employee engagement initiative. You will be working closely with HR, Finance, Legal, Payroll, and cross‑functional teams to ensure a consistent and positive employee experienc

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