NICE
Technology
HROperationsSpecialist
Neural analysis suggests this role is
optimal for Senior candidates.
“HR Operations Specialist at NICE. Skills: HR Operations, Employee Lifecycle, Compliance Management. Organize employee records. Update employee records”
Industry & Context.
What They're Looking For.
Must Have
MBA, 5-7 years HR Operations experience, Prior HR Administrator experience, Prior HR Ops Executive experience, Prior HR Assistant experience, Hands-on HRIS experience, Hands-on HRMS experience, MS Excel proficiency, MS Word proficiency, MS PowerPoint proficiency, Good understanding labor laws, Good understanding statutory compliances, Experience with external auditors, Experience managing compliance documentation
Nice to Have
Experience using SAP, Experience using Oracle
What You'll Do.
Organize employee records
Update employee records
Maintain employee records
Organize HR databases
Maintain HR databases
Coordinate with external partners
Support leave processes
Manage leave processes
Support attendance processes
Manage attendance processes
Handle background verification
Resolve PF escalations
Resolve ESIC escalations
Resolve insurance escalations
Provide employee data
Coordinate with procurement
Assist with expense submission
Assist with expense approvals
Participate in HR projects
Participate in HR audits
Participate in engagement initiatives
How You'll Work.
Team & Collaboration
HR team support; Cross-functional teams; HR; Finance; Legal; Payroll
Communication Scope
Email; Phone; In-person
Process & Methodology
HR projects, Audits
Full Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We’re looking for a detail‑oriented and proactive HR Operations Specialist who enjoys working with people, processes, and policies. If you love keeping things organized, ensuring smooth employee lifecycle operations, coordinating with internal and external stakeholders, and being the go‑to person for all things HR‑Ops—this role is for you. You will be part of our HR Operations team, supporting employees across the organization while ensuring compliance and seamless documentation. This role is ideal for someone who is structured, dependable, and passionate about creating an efficient and employee‑friendly HR experience. How will you make an impact? As part of the HR Operations team, you will: Organize, update, and maintain employee personnel records and internal HR databases (leave records, buddy info, etc.). Prepare and manage HR letters such as offer letters, exit letters, bonafide letters, and employee contracts. Coordinate with external partners including PF vendors, insurance providers, and compliance agencies. Support and manage end‑to‑end leave & attendance processes. Handle employee background verification requests. Resolve PF, ESIC, and insurance‑related employee escalations. Address HR operations–related employee queries with clarity and promptness. Support the payroll team by providing accurate employee data (LOA, sick days, exit details, work schedules). Coordinate with procurement and assist with expense submission/approvals. Participate in HR projects, audits, and employee engagement initiative. You will be working closely with HR, Finance, Legal, Payroll, and cross‑functional teams to ensure a consistent and positive employee experienc
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