Aumovio

Automotive

HROperationsSpecialist

Guarulhos, São Paulo, Brazil FULL TIME
The Brief

“HR Operations Specialist at Aumovio. Skills: HR Operations, Payroll, Process Management, Vendor Management, Stakeholder Management, Continuous Improvement. Support the delivery of HR services across Aumovio locations within the country/region. Ensure efficient HR operations, compliance with company policies, local labor laws, and the continuous improvement of HR service delivery”

What You'll Achieve.

Ensure consistent, timely, accurate and compliant operations; Enhance efficiency and employee experience; Ensure timely resolution of HR service-related issues; Mitigate risks related to compliance, HR data security, GDPR and other regulations; Ensure quality services are delivered on time effectively according to the agreed SLA and KPIs; Ensure project alignment and success

Industry & Context.

Automotive
Problems you'll solve

Analytical and problem-solving abilities; Analyze, resolve or escalate HR service-related issues in countries of responsibility to ensure timely resolution

What They're Looking For.

Must Have

Experience in payroll processing, payroll administration, or a related role, Proficiency in payroll management systems, Project management skills, Advanced Microsoft Excel skills, including formulas and data analysis, Exceptional attention to detail and accuracy in data entry and calculations, Excellent organizational and time management skills, Analytical and problem-solving abilities, Effective communication skills in Portuguese and Advanced English

What You'll Do.

Support the delivery of HR services across Aumovio locations within the country/region

Ensure efficient HR operations

compliance with company policies

and the continuous improvement of HR service delivery

Collaborate with internal stakeholders

Perform BPO governance

Support digital transformation initiatives to enhance efficiency and employee experience

Governance over HR service delivery and processes in countries of responsibility ensuring consistent

accurate and compliant operations

Regional process owner for defined HR process families (e.g. workforce data management

support and guidance on HR services for locations in countries of responsibility

Develop and ensure standardized processes

as well as compliance with local labor laws

and corporate standards

Ensure process documentation is complete and up to date

resolve or escalate HR service-related issues in countries of responsibility to ensure timely resolution

Ensure implementation of process key controls for the country to mitigate risks related to compliance

GDPR and other regulations

Drive process digitalization in countries of responsibility

Provide support materials

training on tools and/or process in countries of responsibility

Communication of changes and/or improvements via multiple platforms and/or mediums

Governance over specified countries’ payroll to ensure compliance with the requirements

laws and regulations in force for the country

Conduct periodic audits to ensure that company payroll practices are compliant with all government regulations

Verify compliance with federal and state payroll

Stay current with changes in the laws

Monitor the service delivery of the BPO and other vendors and address any service gaps

Act as the primary liaison with BPO provider and other vendors for defined countries and processes in the region and participate in regular meetings with the BPO provider

Serve as the contact point for in-house HR Services in defined countries to ensure quality services are delivered on time effectively according to the agreed SLA and KPIs

Monitor and continuously improve Service Level Agreements (SLA´s) and performance metrics (KPIs)

Be the first point of contact for change requests from the business in the countries of responsibility

Manage change requests in accordance with business needs and legal requirements

First validation of change requests and forwarding to HR IT for further validation

documentation of change requests and system changes

Monitor and describe legal regulation changes in the countries of responsibility and steer internal decision-making process with stakeholders

Final approval of system adjustments by the BPO

as well as communication and coordination of necessary tests by locations

Provide HR system support for defined HR systems in the countries of responsibility

Coordination of needed changes / adjustments

Participate in HR projects related to system / process improvements / digitalization

How You'll Work.

Team & Collaboration

Collaborate with internal stakeholders; Coordinate and communicate with cross-functional teams, stakeholders, and employees to ensure project alignment and success

Communication Scope

Effective communication skills in Portuguese and Advanced English

Process & Methodology

Project management skills, Participate in HR projects related to system / process improvements / digitalization, Coordinate and communicate with cross-functional teams, stakeholders, and employees to ensure project alignment and success, Ensure project documentation is complete, current, and stored appropriately

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