Aumovio
Automotive
HROperationsSpecialist
“HR Operations Specialist at Aumovio. Skills: HR Operations, Payroll, Process Management, Vendor Management, Stakeholder Management, Continuous Improvement. Support the delivery of HR services across Aumovio locations within the country/region. Ensure efficient HR operations, compliance with company policies, local labor laws, and the continuous improvement of HR service delivery”
What You'll Achieve.
Ensure consistent, timely, accurate and compliant operations; Enhance efficiency and employee experience; Ensure timely resolution of HR service-related issues; Mitigate risks related to compliance, HR data security, GDPR and other regulations; Ensure quality services are delivered on time effectively according to the agreed SLA and KPIs; Ensure project alignment and success
Industry & Context.
Analytical and problem-solving abilities; Analyze, resolve or escalate HR service-related issues in countries of responsibility to ensure timely resolution
What They're Looking For.
Must Have
Experience in payroll processing, payroll administration, or a related role, Proficiency in payroll management systems, Project management skills, Advanced Microsoft Excel skills, including formulas and data analysis, Exceptional attention to detail and accuracy in data entry and calculations, Excellent organizational and time management skills, Analytical and problem-solving abilities, Effective communication skills in Portuguese and Advanced English
What You'll Do.
Support the delivery of HR services across Aumovio locations within the country/region
Ensure efficient HR operations
compliance with company policies
and the continuous improvement of HR service delivery
Collaborate with internal stakeholders
Perform BPO governance
Support digital transformation initiatives to enhance efficiency and employee experience
Governance over HR service delivery and processes in countries of responsibility ensuring consistent
accurate and compliant operations
Regional process owner for defined HR process families (e.g. workforce data management
support and guidance on HR services for locations in countries of responsibility
Develop and ensure standardized processes
as well as compliance with local labor laws
and corporate standards
Ensure process documentation is complete and up to date
resolve or escalate HR service-related issues in countries of responsibility to ensure timely resolution
Ensure implementation of process key controls for the country to mitigate risks related to compliance
GDPR and other regulations
Drive process digitalization in countries of responsibility
Provide support materials
training on tools and/or process in countries of responsibility
Communication of changes and/or improvements via multiple platforms and/or mediums
Governance over specified countries’ payroll to ensure compliance with the requirements
laws and regulations in force for the country
Conduct periodic audits to ensure that company payroll practices are compliant with all government regulations
Verify compliance with federal and state payroll
Stay current with changes in the laws
Monitor the service delivery of the BPO and other vendors and address any service gaps
Act as the primary liaison with BPO provider and other vendors for defined countries and processes in the region and participate in regular meetings with the BPO provider
Serve as the contact point for in-house HR Services in defined countries to ensure quality services are delivered on time effectively according to the agreed SLA and KPIs
Monitor and continuously improve Service Level Agreements (SLA´s) and performance metrics (KPIs)
Be the first point of contact for change requests from the business in the countries of responsibility
Manage change requests in accordance with business needs and legal requirements
First validation of change requests and forwarding to HR IT for further validation
documentation of change requests and system changes
Monitor and describe legal regulation changes in the countries of responsibility and steer internal decision-making process with stakeholders
Final approval of system adjustments by the BPO
as well as communication and coordination of necessary tests by locations
Provide HR system support for defined HR systems in the countries of responsibility
Coordination of needed changes / adjustments
Participate in HR projects related to system / process improvements / digitalization
How You'll Work.
Team & Collaboration
Collaborate with internal stakeholders; Coordinate and communicate with cross-functional teams, stakeholders, and employees to ensure project alignment and success
Communication Scope
Effective communication skills in Portuguese and Advanced English
Process & Methodology
Project management skills, Participate in HR projects related to system / process improvements / digitalization, Coordinate and communicate with cross-functional teams, stakeholders, and employees to ensure project alignment and success, Ensure project documentation is complete, current, and stored appropriately
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