HROperationsManager

The work we do at Loka changes lives: whether it’s helping millions of children learn to read, cutting billions of dollars in food waste or accelerating the discovery of cancer treatments. We’re the 2024 AWS Innovation Partner of the Year and we deliver at the highest level while taking every other Friday off (yes, really). Loka is looking for an HX Operations Manager to build and lead a scalable, reliable and human-centered operations engine that supports our global growth. This role combines leadership, operational excellence and hands-on execution to ensure our employee operations run smoothly, consistently and with clear ownership across regions. You will lead and evolve HR Operations across Eastern and Western Europe, USA and LATAM, balancing execution, structure and scalability while ensuring compliance, consistency and operational excellence. Join us to build systems that scale, improve employee experience and shape how operations support a fast-growing global organization. The Role Lead, coach and develop a distributed HR Operations team across multiple regions. Set a clear bar for ownership, standards and quality across all HR Ops processes. Escalate complex or high-risk operational matters as needed. Own and continuously improve the full HR Operations lifecycle, including onboarding, offboarding, compliance, payroll coordination, benefits, vendors and internal programs. Identify operational bottlenecks, risks and inconsistencies and implement solutions that scale with company growth. Balance global consistency with local legal and cultural requirements. Treat HR Operations as an internal service, prioritizing work based on urgency, employee impact, risk and cost. Design scalable processes, improve documentation and reduce manual work through automation and better tooling. Partner with Finance, Legal, HRIS and Leadership to ensure aligned and reliable operations. Requirements 5+ years in HR, People, or Operations roles with end-to-end operational ownership