Neighborly

HROperationsAnalyst

$73–95k ~AI est. Irving, Texas, United States; Waco, Texas, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“HR Operations Analyst at Neighborly. Skills: Data analytics, HR processes, HR systems. Advise on escalated cases. Identify root causes”

Industry & Context.

Problems you'll solve

Problem-solving; Root cause analysis

What They're Looking For.

Must Have

2+ years Human Resources experience, 2+ years data analytics experience, Bachelor's degree in related field or equivalent experience

Nice to Have

Project Management experience

What You'll Do.

Advise on escalated cases

Recommend process improvements

Recommend system improvements

Support compliance reporting

Support documentation requirements

Contribute to HR initiatives

Collect data from HR systems

Analyze data from HR systems

Interpret data from HR systems

Generate workforce insights

Build standard reports

Maintain standard reports

Build ad hoc analyses

Maintain ad hoc analyses

Identify trends in people data

Identify risks in people data

Identify opportunities in people data

Provide actionable recommendations

Create executive presentations

Create visualizations

Support system testing

Support system upgrades

Support system enhancement initiatives

Leverage benchmarking

Leverage AI-enabled tools

How You'll Work.

Team & Collaboration

People Services team; HR leaders; Business leaders

Communication Scope

Executive presentations; Visualizations

Process & Methodology

Project management

Full Job Description

**HR Operations Analyst** Are you looking for a place**where you can bring your passion for** analyzing workforce data, optimizing HR processes and systems, while providing consultative guidance that supports informed decision-making across the employee lifecycle? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. **Bring your experience and be empowered to innovate.** As a HR Operations Analyst on the People Services team, a typical day for you will include: * Support People Service delivery by advising on escalated cases, identifying root causes, and recommending processes or system improvements. * Support audits, compliance reporting, and documentation requirements, including but not limited to quarterly reporting for PE firm, EEO-1 reporting, BLS reporting, and People Services Quarterly Review. * Contribute to HR initiatives that support scalable, efficient, and compliant People Services operations. * Collect, analyze, and interpret data from HR systems to generate meaningful workforce insights. * Build and maintain dashboards, standard reports, and ad hoc analyses covering key metrics such as headcount, turnover, retention, engagement, and compliance. * Identify trends, risks, and opportunities in people data and provide clear, actionable recommendations to HR and business leaders. * Create executive-ready presentations and visualizations that clearly tell the story behind the data. * Optimize HR systems through automation, enhanced reporting, and improved user experience. * Support system testing, upgrades, and enhancement initiatives. * Analyze and improve HR workflows to increase efficiency, accuracy, and

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