FIS
HROperationsAnalyst(18monthsFixedTerm)
“HR Operations Analyst (18 months Fixed Term) at FIS. Skills: HR platforms support, system enhancements, AI-supported HR platforms. Own day-to-day support of HR platforms. managing and resolving system tickets”
Industry & Context.
Analytical mindset with the ability to evaluate data; identify gaps; propose practical, scalable solutions
What They're Looking For.
Must Have
Experience in technical analysis, systems support, business process improvement, Working knowledge of HRIS systems or Customer Service systems, experience supporting or interacting with enterprise platforms, Understanding of testing processes, issue triage, system support practices, documentation skills, Analytical mindset, ability to evaluate data, identify gaps, propose practical, scalable solutions, Proven ability to collaborate across teams, support change in a fast-paced, global environment, English communication skills
Nice to Have
Familiarity with AI tools, automation solutions, data-driven systems
What You'll Do.
Own day-to-day support of HR platforms
managing and resolving system tickets
ensuring smooth user experience
Contribute to system upgrades and enhancements
gathering requirements
Drive innovation by supporting AI-enabled tools
workflow improvements
Partner with cross-functional teams
Build and maintain knowledge content
How You'll Work.
Team & Collaboration
Partner with cross-functional teams (HR, Product, Tech, Vendors); collaborate across teams
Communication Scope
English communication skills
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