TextUs
SaaS
HRManager
Neural analysis suggests this role is
optimal for Senior candidates.
“HR Manager at TextUs. Skills: Culture and Engagement, Performance Management, Talent and Recruiting, HR Operations, Thought Leadership and Strategic Partnership. Serve as the cultural connective tissue of the organization. Design and drive programming, moments, and rhythms that foster genuine cross-functional connection”
What You'll Achieve.
act on engagement signals before they become retention risks; drive growth through performance management; reduce manual lift and increase consistency through automation; produce reporting that informs people decisions
Industry & Context.
critical thinker who identifies problems and recommends solutions proactively
Denver-based, with the ability to come into the office as in-person expectations may increase as the team and office footprint grow
What They're Looking For.
Must Have
6+ years HR experience, 3+ years in standalone/generalist/people ops at similar company size/stage, background in high-growth SaaS or tech, Proven ability to own full employee lifecycle (onboarding → offboarding), end-to-end people experience, Fluent in ADP or comparable, experienced improving and automating HR processes, Equally effective as a strategic executive thought partner and hands-on HR administrator, Full-cycle recruiting, independent or coordinating with contract recruiters as needed, critical thinker who identifies problems and recommends solutions proactively, Handles sensitive/confidential matters with knows when to act, escalate, or listen, Navigates hard conversations (performance, exits, org change) with directness and coaches managers to do the same, Track record of intentionally building culture for hybrid/distributed teams, Highly self-directed; owns the function, sets priorities, drives work independently
Nice to Have
SHRM-CP or SHRM-SCP certification preferred
What You'll Do.
Serve as the cultural connective tissue of the organization
Design and drive programming
and rhythms that foster genuine cross-functional connection
Track engagement signals and act on them before they become retention risks
Build a performance management process
Establish clarity around performance conversations
Coach managers through difficult conversations and performance develop their capability
Transform the review cycle from an administrative obligation into a meaningful development tool
Own full-cycle recruiting for an attrition-driven hiring plan
Maintain a high bar on candidate quality and fit while moving with the speed the business demands
Build and protect a candidate experience that accurately reflects who TextUs is
Run day-to-day HR operations across benefits
and offboarding with efficiency and accuracy
Identify and implement automation and workflow improvements
Support executive and operational coordination needs
Own HRIS data integrity and produce reporting that informs people decisions
Bring the people perspective to leadership proactively
Come prepared with a point of view and options
Balance a fast-moving
execution-focused leadership team with a steady
longer-view perspective on people and culture
Build credibility as a trusted internal resource on retention
and people operations
How You'll Work.
Team & Collaboration
foster genuine cross-functional connection; Coach managers; Support executive and operational coordination needs; Bring the people perspective to leadership proactively; Balance a fast-moving, execution-focused leadership team with a steady, longer-view perspective on people and culture
Communication Scope
Navigates hard conversations (performance, exits, org change) with directness and coaches managers to do the same
Full Job Description
WHY TEXTUS TextUs on a mission to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers. With a focus on innovation, ease of use, and delivering measurable results, our strategy is rooted in creating tools that outperform other messaging solutions while fostering trust and value for our customers and stakeholders. At TextUs, every team member is empowered to make a difference. Our collaborative and data-driven culture, combined with the guidance of a proven leadership team, ensures you have the resources and support to excel. Together, we’re building the future of mobile-first, conversational engagement and redefining what’s possible for businesses and their stakeholders. RESPONSIBILITIES Culture and Engagement Serve as the cultural connective tissue of the organization — bridging the gap between stated values and lived experience, building intentional culture for a hybrid team Design and drive programming, moments, and rhythms that foster genuine cross-functional connection, not just project-based interaction Track engagement signals and act on them before they become retention risks Performance Management Build a performance management process that is simple enough to use consistently and meaningful enough to actually drive growth. Establish clarity around performance conversations — what they're for, how they're structured, and how they connect to compensation and growth decisions Coach managers through difficult conversations and performance concerns; develop their capability, not just their compliance Transform the review cycle from an administrative obligation into a meaningful development tool Talent and Recruiting Own full-cycle recruiting for an attrition-driven hiring plan, coordinating contract recruiters as volume requires Maintain a high bar on candidate quality and fit while moving with the speed the business demands Build and protect a candidate experience that accurately reflects who TextUs i
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