Santen

eye health

HRGeneralist&OfficeManager

Milan, Lombardy, Italy FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“HR Generalist & Office Manager at Santen. Skills: HR Generalist, Office Manager. Serve as the first point of contact for employees regarding HR administration, policies, and day-to-day support. Manage onboarding and offboarding activities”

What You'll Achieve.

Creating a positive, compliant, and high-performing workplace culture; Ensuring efficient day-to-day office operations; Ensuring efficient employee services

Industry & Context.

eye health

What They're Looking For.

Must Have

Bachelor's degree in Human Resources, Business Administration, Economics, Law, or a related field, 4-5 years of experience in HR Operations, HR Administration, Office Management, or similar roles, Fluency in Italian, Good command of English

Nice to Have

Experience within an international or structured organization, Exposure to payroll coordination, employee lifecycle management, and supplier management, Experience working with external vendors such as payroll providers, recruitment agencies, leasing companies, or consultants, Knowledge of office operations, facilities coordination, and general services management, Experience supporting Gender Equality or DE&I initiatives

What You'll Do.

Serve as the first point of contact for employees regarding HR administration

and day-to-day support

Manage onboarding and offboarding activities

Coordinate personnel administration processes including payroll inputs

and employee documentation

Support recruitment activities in collaboration with external partners and actively participate in interviews

Coordinate training administration

and employee-related reporting in partnership with Finance and external providers

Support initiatives related to Gender Equality Certification

and internal HR projects

Ensure compliance with local labor regulations

occupational health & safety requirements

Oversee office operations and supervise Back Office Support activities

Manage suppliers and external service providers including facilities

Coordinate purchase orders

office budget tracking

and cost management activities

Act as the local point of contact for office IT equipment and employee work tools

Support the organization of internal meetings

and team-building initiatives

Manage company car fleet administration and relationships with leasing providers

Ensure office processes align with regional General Affairs and company standards

How You'll Work.

Team & Collaboration

Collaboration with external partners for recruitment activities; Partnership with Finance and external providers for training administration, welfare activities, and employee-related reporting; Collaboration with regional General Affairs

Process & Methodology

Support initiatives related to Gender Equality Certification, employee engagement, and internal HR projects

Full Job Description

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective. In this dual-role position, you will act as a trusted partner for both employees and the business, balancing HR administration and employee support (70%) with office management and workplace operations (30%). You will contribute to creating a positive, compliant, and high-performing workplace culture while ensuring efficient day-to-day office operations and employee services. What you’ll be doing HR Generalist (70%) * Serve as the first point of contact for employees regarding HR administration, policies, and day-to-day support * Manage onboarding and offboarding activities, ensuring a smooth and engaging employee experience * Coordinate personnel administration processes including payroll inputs, attendance, benefits, insurance, and employee documentation * Support recruitment activities in collaboration with external partners and actively participate in interviews * Coordinate training administration, welfare activities, and employee-related reporting in partnership with Finance and external providers * Support initiatives related to Gender Equality Certification, employee engagement, and internal HR projects * Ensure compliance with local labor regulations, occupational health & safety requirements, and company policies Office Management & General Services (30%) * Oversee office operations and supervise Back Office Support activities to ensure an efficient and welcoming workplace * Manage suppliers and external service providers including facilities, catering, maintenance, IT, and mobile services * Coordinate purchase orders, office budget tracking, and cost management activities * Act

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