New Relic
SaaS
HRGeneralist
“HR Generalist at New Relic. Skills: HR Generalist, HR Coordinator, Japanese labor laws, Social insurance systems. Responsible for the day-to-day HR operations. Provide essential support across the entire employee lifecycle”
What You'll Achieve.
Ensure a positive work environment; Maintain compliance with Japanese labor standards; Ensure a positive employee experience; Support our growth in the Japanese market; Ensure our Tokyo team feels connected to our global mission; Foster a collaborative and effective team environment; Improve employee experiences, including attrition, engagement, dei, retention and performance
Industry & Context.
Visa sponsorship is not available, Criminal background check is required, Export compliance assessment may be required
What They're Looking For.
Must Have
3+ years of experience in an HR Generalist or HR Coordinator role in Japan, Fluent Japanese and business-level English (written and verbal), Solid understanding of Japanese labor laws and social insurance systems, Organizational skills, Attention to detail, Ability to maintain high levels of confidentiality
Nice to Have
Bachelor’s degree in Human Resources, Business, or a related field, HR experience within a global SaaS organization, Experience using G-Suite, Workday, Culture Amp, Experience working in fast paced, highly matrixed organization, across multiple time zones
What You'll Do.
Responsible for the day-to-day HR operations
Provide essential support across the entire employee lifecycle
Work closely with the local management team to ensure a positive work environment while maintaining compliance with Japanese labor standards
Act as a cultural bridge and a dedicated local resource
Partners with HRBP to advise managers and employees on all aspects of the New Relic performance management process both informal and formal
Provides guidance to the business on the appropriate solutions while taking into account New Relic’s policies as well as local laws and regulations
Support on the content of written and verbal informal performance feedback
and/or behavioral/formal improvement plans
Conducts ER investigations as a lead and/or support aligned with New Relic’s policies as well as local laws and regulations
Ensures internal database is kept up to date with all investigations and outcomes logged in a timely manner
Partners with Talent Acquisition on job leveling
offers and can participate in interview panels when required
Partners with People Operations to address and resolve open inquiries (tickets) initiated by employees and managers that require HRBP team input to close
Partners on annual programs owned by other teams
such as annual compensation reviews
policy changes/rollouts
and annual performance review process
Conducts exit interviews and summarizes trends
while ensuring information is logged correctly within the system for reporting purposes
Leads and/ or serves on special HR assigned project teams
Supports compliance of all activities with the Japan Labor Standards Act and internal Work Rules (Shugyo Kisoku)
security and integrity of data including personal and confidential information
Provides administrative support for monthly payroll processing and social insurance procedures (Shakai Hoken)
Makes it a priority to lean in and understand the goals and strategies of the business so that they factor into our support and outcomes
Collaborates with leadership to align HR strategies with overall business objectives
Analyzes data and trends to recommend
and deliver on plans to improve employee experiences
retention and performance
Acts as liaison for change management
How You'll Work.
Team & Collaboration
Work closely with the local management team; Partners with HRBP; Partners with Talent Acquisition; Partners with People Operations; Collaborates with leadership
Communication Scope
Fluent Japanese and business-level English (written and verbal)
Process & Methodology
Leads and/ or serves on special HR assigned project teams
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