ALEBS

HREDMAnalystSpanishSpeaker(m/f)

Portugal FULL TIME
The Brief

“HR EDM Analyst - Spanish Speaker (m/f) at ALEBS. Skills: HR EDM, Spanish, English. Perform transactional and administrative tasks. Deliver physical record and document management services”

Industry & Context.

Problems you'll solve

Ability to ask the relevant questions to understand and clarify issues; attempt resolution; escalate problems if unable to resolve

Eligibility Requirements

Availability to travel when possible and if necessary

What They're Looking For.

Must Have

Mandatory English and Spanish (written and spoken), organizational and time-management skills, Excellent interpersonal skills - verbal and written communication skills with the ability to interact professionally with a diverse group of people, Excellent verbal and written communication skills with the ability to interact professionally with a diverse group of people including managers, executives, business partners and subject matter experts from various countries, cultures and business levels, Ability to ask the relevant questions to understand and clarify issues, attempt resolution and escalate problems if unable to resolve, Ownership and capability of working independently, taking initiative, and following up on assigned projects, Ability to act in a confidential and sensitive manner and high sense of commitment and responsibility, IT savvy and resourceful on leveraging various tools (knowledge management, document management, HR systems) to obtain required information to resolve queries and issues

Nice to Have

Extra languages are valued (e.g. French; German; Swedish), Experience as an HR administrative assistant (recommended and in shared services environment will be considered a plus), ServiceNow and Workday experience

What You'll Do.

Perform transactional and administrative tasks

Deliver physical record and document management services

Ensure employee and organization data integrity

Resolve enquiries leveraging knowledge base documents

Provide regular status updates to employees

Follow up on outstanding items

Educate HR Shared Service Centre users

Assume ownership of cases

Update resolution accurately

Escalate complex enquiries

Identify gaps in knowledge base documentation

How You'll Work.

Communication Scope

verbal and written communication skills; interact professionally with a diverse group of people

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