HRAssociate

# **Position:** HR Associate # **Job Description:** **Role Overview** The Senior HR Associate is a critical member of the EMEA HR Solutions Center team. As a versatile first point of contact for HR-related inquiries, this role supports employees with general HR questions and assists managers with employee lifecycle administration. The position provides scalable administration of regional HR programs and specialized solutions, including HR Process & Project Management, HR Policy & Compliance, HR Technology, and HR Reporting. This role will primarily focus on the Morocco market while providing occasional support across other EMEA countries. Additionally, the Senior HR Associate will be actively involved in **mapping and transforming HR services for Morocco** , ensuring processes are aligned with regional and global standards. **Key Responsibilities** **HR Service Delivery & Employee Support** * Respond to HR-related inquiries across multiple channels (email, phone, case system). * Provide guidance on HR policies, including EPR, goals, and merit/talent reviews, escalating complex cases as needed. * Promote self-service tools such as Workday and encourage user accountability. * Process, audit, and maintain employee transactions in Workday. **HR Process Mapping & Transformation** * Participate in mapping Morocco HR services and identifying opportunities for process improvement. * Support transformation initiatives to standardize and optimize HR operations in Morocco. * Collaborate with managers to implement process changes and track outcomes. **Project & Administrative Support** * Support key HR initiatives, including training logistics, communications, and regional projects. * Prepare reports and handle general administrative tasks, ensuring timely updates to employees and managers. * Communicate effectively using internal tools such as “Via” communicator. **Remote Reporting & Task Management** * Report directly to the HR Manager remotely, following instructions and pri