Bernalillo County
government
HousingProgramSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Housing Program Specialist at Bernalillo County. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Provides technical support and guidance to housing staff to ensure consistency and compliance.. Maintains program files, responds to inquiries from the public, and resolves complaints related to housing services.”
What You'll Achieve.
build a high quality of life for our county residents, communities, and businesses; ensure consistency and compliance; Supports implementation of program goals, objectives, and procedures; ensure adherence to housing program policies and timelines; foster client engagement and inclusion; ensure accuracy and regulatory compliance
Industry & Context.
resolves complaints related to housing services; conflict resolution strategies
Successful completion of a post-offer employment medical examination and background investigation., Adherence to all County safety guidelines., Complete all FEMA training(s) assigned to this position., maintenance of a valid license while employed in this position., Complete required supervisor training, if applicable.
What They're Looking For.
Must Have
Bachelor’s degree in Business Administration or a related field, One (1) year of work experience in housing related programs, Possession of a valid New Mexico driver’s license
What You'll Do.
Provides technical support and guidance to housing staff to ensure consistency and compliance.
Maintains program files
responds to inquiries from the public
and resolves complaints related to housing services.
Supports implementation of program goals
and procedures in alignment with HUD and County standards.
Monitors staff performance to ensure adherence to housing program policies and timelines.
Provides direct support to adult clients in managing community living responsibilities
utilizing conflict resolution strategies and trauma-informed care approaches.
Plans and organizes community-building events and activities to foster client engagement and inclusion.
Prepares periodic reports and summaries on program activities and outcomes.
Reviews housing program actions such as waitlist eligibility
tenant/landlord participation
and purge list coordination.
Assists in the review and approval of termination notices to ensure accuracy and regulatory compliance.
Delivers training and instruction to Section 8 and other housing staff in a professional and comprehensive manner.
Assists in preparing performance evaluations for housing program employees.
Participates in audits related to HUD
and internal quality assurance.
Conducts quality control reviews of Section 8 and other housing program files.
Supports the review and processing of reasonable accommodation requests.
Assists in handling Inspection of Public Records Act (IPRA) requests related to housing programs.
Maintains confidentiality while working with sensitive information
How You'll Work.
Team & Collaboration
team up with each other; occasional work as part of a team
Communication Scope
responds to inquiries from the public; resolves complaints related to housing services; Delivers training and instruction to Section 8 and other housing staff in a professional and comprehensive manner.
Full Job Description
_**Job Posting Title:**_ Housing Program Specialist **Department:** Housing _**Location:**_ 2400 Wellesley Dr NE STE 300 ** _Pay Range:_** $47,445.00 - $74,901.00 _**Close Date:**_ May 20, 2026 Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Housing Program Specialist provides technical guidance and support in the daily operations of housing programs. Assists in implementing program goals and ensuring compliance with Housing and Urban Development (HUD) and County standards. Responsibilities include quality control, staff training and oversight, file auditing, public inquiries, and support services for clients, with a focus on trauma-informed care and community engagement.DUTIES AND RESPONSIBILITIES • Provides technical support and guidance to housing staff to ensure consistency and compliance. • Maintains program files, responds to inquiries from the public, and resolves complaints related to housing services. • Supports implementation of program goals, objectives, and procedures in alignment with HUD and County standards. • Monitors staff performance to ensure adherence to housing program policies and timelines. • Provides direct support to adult clients in managing community living responsibilities, utilizing conflict resolution strategies and trauma-informed care approaches. • Plans and organizes community-building events and activities to foster client engagement and inclusion. • Prepares p
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