Hazel Valley Homes
HousingChoiceVoucherProgramManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Housing Choice Voucher Program Manager at Hazel Valley Homes. Skills: Section 8 operations, housing authority processes, compliance, collections, delinquency reduction, subsidy management, relationship management. Manage and oversee all Section 8 accounts and housing authority activity across the portfolio. Ensure timely completion of recertifications, renewals, inspections, and compliance requirements”
Industry & Context.
proactively resolve issues impacting funding timelines; Identify payment delays, process gaps, or operational breakdowns impacting collections; Manage and resolve abatements, including identifying root causes and driving corrective action
What They're Looking For.
Must Have
3–5+ years of direct experience with Section 8 / Housing Choice Voucher operations, understanding of housing authority processes, timelines, and compliance requirements, Experience managing recertifications, inspections, abatements, and subsidy collections, Proven ability to reduce delinquency and resolve payment-related issues, communication and relationship management skills, High attention to detail and ability to manage competing priorities
What You'll Do.
Manage and oversee all Section 8 accounts and housing authority activity across the portfolio
Ensure timely completion of recertifications
and compliance requirements
Monitor subsidy payment activity and proactively resolve issues impacting funding timelines
Ensure timely submission of required documentation and management updates to housing authorities
Drive reduction of 0–30 and 31+ day delinquency balances
Lead daily collections tracking
and follow-up efforts
Identify payment delays
or operational breakdowns impacting collections
Partner cross-functionally to improve subsidy payment timing and resident account performance
Serve as a primary point of contact for housing authorities across multiple markets
Build and maintain working relationships with housing authority representatives
Communicate proactively with residents regarding program expectations
and payment responsibilities
Manage and resolve abatements
including identifying root causes and driving corrective action
How You'll Work.
Team & Collaboration
Partner cross-functionally with Property Operations, Leasing, and Accounting teams to ensure alignment across occupancy, compliance, and collections; Escalate operational risks or compliance concerns quickly and proactively; Help improve processes and workflows to support scalability and consistency across the portfolio
Communication Scope
communication and relationship management skills; Communicate proactively with residents regarding program expectations, documentation, and payment responsibilities
Full Job Description
About Hazel Valley Homes Hazel Valley Homes is redefining what it means to rent with care and trust. Our vision is simple yet powerful: Make renters proud of where they live through individualized care and attention. By empowering our team to make thoughtful, on-the-ground decisions for each unique home, we deliver exceptional service that meets the specific needs of our residents and communities. We are a tight-knit, mission-driven team who value integrity, reliability, and local expertise, ensuring every decision is rooted in a deep understanding of the neighborhoods we serve. We hold ourselves to the highest standards of quality and strive to simplify the rental experience, allowing renters to focus on what matters most to them. Hazel Valley Homes is growing fast, expanding beyond our St. Louis roots to bring our personalized approach to new markets. We’re looking for passionate individuals who want to be part of a dynamic, people-first company that prioritizes superior service and strong community connections. We’re hiring a Housing Choice Voucher Program Manager to oversee Section 8 operations, compliance, and housing authority relationships across a growing residential portfolio. This is a highly operational role focused on ensuring timely subsidy collections, strong housing authority partnerships, compliance execution, and delinquency reduction across multiple markets. The ideal candidate understands the urgency and complexity of Section 8 operations and knows how to proactively manage issues before they impact occupancy, collections, or resident experience. We’re looking for someone who is detail-oriented, organized, and confident navigating housing authority processes in a fast-moving environment. What You’ll Own Section 8 Operations & Compliance Manage and oversee all Section 8 accounts and housing authority activity across the portfolio Ensure timely completion of recertifications, renewals, inspections, and compliance requirements Monitor subsidy payment
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