The Sun Rose

HousekeepingManager

$74–74k West Hollywood, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Housekeeping Manager at The Sun Rose. Skills: Housekeeping management, Laundry operations, Staff supervision, Budget development. Plan staff workload. Organize staff workload”

What You'll Achieve.

Meet cleanliness standards

Industry & Context.

Problems you'll solve

Resolve problems

What They're Looking For.

Must Have

5+ years management experience, 3 years housekeeping management, Manage in-house laundry operations, Knowledge of housekeeping operations, Knowledge of laundry operations, Work with other department leaders, Resolve guest conflicts, Resolve supervisor conflicts, Resolve associate conflicts, Manage multiple tasks, Excellent organizational skills, Willing to pitch-in, Knowledge of hotel operations, Effective verbal communication skills, Effective written communication skills, Adapt communication style

Nice to Have

Experience managing in-house operated laundry operations

What You'll Do.

Organize staff workload

Monitor staff workload

Ensure compliance with standards

Inspect public space areas

Develop housekeeping budget

Develop laundry budget

Implement controls for expense management

Conduct periodic inventory

Utilize labor management tools

Schedule labor to flex with occupancy

Interview staff members

Develop staff members

Resolve staff problems

Provide open communication

Recommend discipline for staff

Recommend termination for staff

Communicate clear direction to staff

Interact positively with customers

Resolve customer problems

Maintain customer satisfaction

Evaluate condition of furniture

Evaluate condition of fixtures

Evaluate condition of décor

Make recommendations for maintenance

Assist in coordination of maintenance program

Assist in coordination of rehab projects

Ensure compliance of SOPs

Ensure compliance of policies

Operate department pursuant to OSHA

Comply with attendance rules

Perform other job-related duties

How You'll Work.

Team & Collaboration

Work with other department leaders

Communication Scope

Verbal communication; Written communication

Full Job Description

**About Us** Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that’s magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. **Overview** Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. ### **Essential Duties and Responsibilities** * Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas. * Develop housekeeping and laundry budget. * Develop and implement controls for expense management. * Conduct periodic inventory of guest supplies, small equipment and linen as required. * Utilize labor management tools to schedule and control labor costs. * Schedule labor to flex with forecasted hotel occupancy, F and B activity, and group events. * Interv

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