Stratton

hospitality

HousekeepingManager

$55–60k Stratton, Vermont, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Housekeeping Manager at Stratton. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Direct daily housekeeping operations across lodging properties, maintaining high standards of cleanliness, presentation, and guest service. Lead, train, and develop housekeeping team, including supervisors, trainers, and line staff, while supporting performance management and accountability”

What You'll Achieve.

ensuring exceptional cleanliness standards; operational efficiency; outstanding guest experiences; maintaining resort standards; supporting owner and guest satisfaction; ensuring efficient turnover operations

Industry & Context.

hospitality
Problems you'll solve

problem-solving abilities

Eligibility Requirements

Ability to manage multiple priorities and adapt quickly in a dynamic operational environment, This position will be required to work evenings, weekends and holidays, An individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations

What They're Looking For.

Must Have

3+ years of housekeeping, hospitality, or lodging operations experience required, Prior supervisory or management experience in hospitality or resort operations required, Valid driver’s license required

Nice to Have

High School Diploma or equivalent college degree in Hospitality, Business, or related field preferred, Experience leading teams in a high-volume, fast-paced environment preferred, Proficiency with Microsoft Office and hospitality/property management systems preferred

What You'll Do.

Direct daily housekeeping operations across lodging properties

maintaining high standards of cleanliness

and develop housekeeping team

including supervisors

while supporting performance management and accountability

and workforce processes using occupancy forecasts and Workday systems

Manage departmental budgets

and supply costs while overseeing procurement and vendor relationships

Coordinate with Front Desk

and other departments to ensure seamless operations and accurate room status updates in HOST

Oversee quality assurance initiatives

including inspections

preventative maintenance coordination

and operational audits

Resolve guest and owner concerns promptly and professionally to maintain high satisfaction standards

Ensure compliance with safety standards

training requirements

departmental procedures

How You'll Work.

Team & Collaboration

Coordinate with Front Desk, Maintenance, Reservations, and other departments to ensure seamless operations and accurate room status updates in HOST

Communication Scope

Excellent communication

Full Job Description

Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be _A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES_. **BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT 'S IN IT FOR YOU?** Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). * Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts * Free or discounted multi-resort dependent season passes * Free or discounted IKON pass * Discounted golf & fitness center memberships * Employee childcare rates & discounted seasonal programs * Retail + F&B discounts * Friends & family tickets * Onsite medical clinic * Medical, dental, vision, life, disability, EAP, HSAs, & FSAs * 401(k) plan with company match * Discounted tuition plan * Paid parental leave * Paid sick time, FTO, Vacation Additional perks & benefits for year round employees **POSITION SUMMARY** The Housekeeping Manager oversees daily housekeeping operations across Stratton Mountain Resort lodging properties, ensuring exceptional cleanliness standards, operational efficiency, and outstanding guest experiences. This role provides leadership and direction to housekeeping supervisors, leads, and line staff while managing staffing, training, inventory, quality assurance, and departmental performance. The Housekeeping Manager plays a key role in maintaining resort standards, supporting owner and guest satisfaction, and ensuring efficient turnover operations in a fast-paced, seasonal environment. This position is expected to work afternoon and evening shifts to support operational needs and guest service standards. This is a benefit eligible, full-time year round po

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