Domes Resorts & Reserves
hospitality
HousekeepingManager
“Housekeeping Manager at Domes Resorts & Reserves. Skills: housekeeping management, daily shift operations of Housekeeping, guestroom cleaning, public space cleaning, employee area cleaning, inspections, corrective action, operating budget maintenance, labor management, scheduling, room inventory management, room supplies management, guest satisfaction, service recovery, staff training, staff motivation, hiring, coaching, development of all employees, collaboration, hotel meetings, housekeeping/l”
What You'll Achieve.
maximizing hotel profitability; meeting productivity stands at the hotel level.
Industry & Context.
able to problem-solve with employees and guests.
What They're Looking For.
Must Have
2+ years of progressive housekeeping management experience required., Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests., Ability to work under tight deadlines and adapt to changing circumstance, A team player with a positive can-do attitude and a hands-on, results-driven approach, Must be able to manage multiple priorities in a fast-paced environment.
Nice to Have
Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.
What You'll Do.
Responsible for the daily shift operations of Housekeeping.
Directs and works with employees to ensure property guestrooms
public space and employee areas are clean and well maintained.
Completes inspections and holds people accountable for corrective action.
Assists in ensuring guest and employee satisfaction while maintaining the operating budget.
Responsible for the overall finances of the housekeeping department
maximizing hotel profitability and management of expenses.
Effectively manages labor through proper scheduling
and adjusting based on business needs.
Assists with the preparation and management of the department budget.
Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
Ensures sufficient room inventory is available and cleaned to maximize revenue.
Accountable for guest satisfaction by providing quality room cleanliness and room supplies.
Timely respond to guest concerns or requests in courteous and friendly manner
focuses on service recovery when applicable.
Works side by side with staff to train and model appropriate guest service standards.
Conducts routine inspections of housekeeping operations to maintain standards.
Motivates staff by setting goals
providing ongoing feedback
and rewarding/recognizing employees.
Responsible for interviewing
and development of all employees.
Promotes collaboration and positive
professional work environment.
weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
Uses expertise to advise and implement changes to housekeeping operations as needed.
Responsible for all housekeeping/laundry initiatives and meeting productivity stands at the hotel level.
How You'll Work.
Team & Collaboration
Ability to communicate well with all levels within and outside the organization; Promotes collaboration and positive, professional work environment.; Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
Communication Scope
ability to communicate well with all levels within and outside the organization
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