Vacasa

hospitality

HousekeepingCoordinator

$0–0k Kapaa, Hawaii, United States
The Brief

“Housekeeping Coordinator at Vacasa. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Assist the Housekeeping Department with daily operations including scheduling, supply management, and coordinating with third-party vendors to ensure vacation rental properties meet our high cleanliness standards.. Maintain company metrics, participate in on-call coverage for urgent issues, and collaborate wi”

What You'll Achieve.

ensure vacation rental properties meet our high cleanliness standards; Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency; creating welcoming spaces that guests and owners love

Industry & Context.

hospitality
Problems you'll solve

address urgent issues

Eligibility Requirements

frequent travel between worksites, reliable personal transportation is essential, Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions., schedules can change based on guest and homeowner needs., Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this., Reliable transportation required., Regular travel within the locally assigned market and / or region., Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance., Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited., Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes., Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age., Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years., background check, OFAC screening

What They're Looking For.

Must Have

Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment., Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always., Reliable personal transportation is essential., Dependable and prepared., Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment., Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always., Reliable transportation required., Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age., Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

Nice to Have

Experience working in hotel, hospitality, vacation or similar industry is highly preferred., Prior housekeeping experience is a bonus but not required - we can train!, Working knowledge of professional housekeeping and inspection processes is preferred., Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.

What You'll Do.

Assist the Housekeeping Department with daily operations including scheduling

and coordinating with third-party vendors to ensure vacation rental properties meet our high cleanliness standards.

Maintain company metrics

participate in on-call coverage for urgent issues

and collaborate with internal teams while occasionally assisting with hands-on cleaning duties.

Assist the Housekeeping Department with their operations in the assigned market ensuring a welcoming environment for our guests and owners by ensuring homes are clean and cared for.

Assist Housekeeping leadership with scheduling

distribution of tickets

ordering and organizing supplies

Maintain working relationships with third-party housekeeping vendors.

Meet and maintain company standards and metrics such as NPS

standard unit appearance

Be part of an on-call coverage rotation within the housekeeping team to address urgent issues.

Build and maintain business relationships and open lines of communications with other internal support teams.

Assist with housekeeping cleans and linen duties as needed.

How You'll Work.

Team & Collaboration

collaborating with internal teams; Build and maintain business relationships and open lines of communications with other internal support teams.; contributing positively to a collaborative team environment.

Communication Scope

Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

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