WorldMark Solvang Resort
hospitality
Housekeeper
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Housekeeper at WorldMark Solvang Resort. Skills: cleaning, housekeeping detail standards, customer and associate relationships, guest inquiries and concerns, guest issues to resolution. cleaning resort units. maintaining resort quality standards”
What You'll Achieve.
ensure total guest satisfaction; improve the guest experience
Industry & Context.
handle guest issues to resolution
Must be able to lift 50 pounds
What They're Looking For.
Must Have
Ability to work in a fast paced environment, ability to communicate effectively with employees, guest and owners, Possess ability to work independently and follow instructions, A professional appearance and positive, can-do attitude with team focus, Must be able to lift 50 pounds
What You'll Do.
cleaning resort units
maintaining resort quality standards
cleaning the resort units to include sleeping quarters
bathrooms and living rooms
maintain and adhere to housekeeping detail standards
and sanitize bathrooms
such as kitchenware and toiletries
maintains positive customer and associate relationships
respond appropriately to guest inquiries and concerns to ensure total guest satisfaction
handle guest issues to resolution in an effort to improve the guest experience
How You'll Work.
Team & Collaboration
maintain positive customer and associate relationships; ability to communicate effectively with employees, guest and owners
Communication Scope
ability to communicate effectively with employees, guest and owners
Full Job Description
**We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. **How You’ll Shine:** A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include sleeping quarters, kitchens, bathrooms and living rooms as well as maintain and adhere to housekeeping detail standards. This role will also clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies and make beds. The Housekeeper replenishes supplies, such as kitchenware and toiletries, sorts, counts, folds, mark, or carries linens and maintains positive customer and associate relationships. This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience. **What You’ll Bring:** * Ability to work in a fast paced environment. * Strong ability to communicate effectively with employees, guest and owners. * Possess ability to work independently and follow instructions. * A professional appearance and positive, can-do attitude with team focus. * Must be able to lift 50 pounds. **How You 'll Be Rewarded:** We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. • Medical • Dental • Vision •
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