Postpartum Support International
Healthcare
HotlineCounselor
“Hotline Counselor at Postpartum Support International. Skills: Psychosocial support, Resource referral, Case documentation. Answer inquiries. Conduct assessments”
Industry & Context.
Conflict management; Tolerate distress; Handle high-acuity contacts
Background check, Complete training, High internet speeds, Quiet office space
What They're Looking For.
Must Have
Licensed Mental Health Clinician, Licensed Healthcare Professional, National or State-Certified Doula, Lactation Consultant, Childbirth Educator, Peer Specialist, 2 years' work experience, Professional liability insurance
Nice to Have
Bachelor's degree in a related field
What You'll Do.
Provide psychosocial support
Provide evidence-based information
Provide brief interventions
Maintain documentation
Ensure professionalism
Interact with remote team
Communicate via Slack
Ensure confidentiality
Participate in trainings
Participate in development exercises
How You'll Work.
Team & Collaboration
Remote team communication; Coordination with teams
Applying for this Hotline Counselor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Postpartum Support International?
Real rants from real employees. Read before you apply.