Postpartum Support International
Healthcare
HotlineCounselor
“Hotline Counselor at Postpartum Support International. Skills: Psychosocial support, Resource referral, Case documentation. Answer telephonic, text, and chat inquiries. Conduct assessments”
Industry & Context.
Tolerate distress; Handle high-acuity contacts
Background check, High internet speeds, Quiet and secure office space
What They're Looking For.
Must Have
Licensed Mental Health Clinician, Licensed Healthcare Professional, National or State-Certified Doula, Lactation Consultant, Childbirth Educator, Peer Specialist, 2 years' work experience, Professional liability insurance
Nice to Have
Bachelor's degree in related field
What You'll Do.
Provide psychosocial support
Provide evidence-based information
Provide brief interventions
Educate help-seekers about resources
Refer help-seekers to services
Maintain documentation of cases
Ensure professionalism in workspace
Interact and engage with remote team
Communicate via Slack
Ensure privacy and confidentiality
Attend meetings and trainings
How You'll Work.
Team & Collaboration
Remote team; Services/Operations team; Clinical team
Applying for this Hotline Counselor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Postpartum Support International?
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