Destination Knot

Travel

HotelReservationsCustomerServiceRepresentative

$45–65k Atlanta, Georgia, United States Remote Friendly
The Brief

“Hotel Reservations Customer Service Representative at Destination Knot. Skills: Customer Service, Hotel Reservations. Assist clients in researching and booking hotel accommodations. Provide accurate information about hotel options, pricing, and amenities”

Industry & Context.

Travel

What They're Looking For.

Must Have

Excellent communication and customer service skills, Friendly, professional demeanor and attention to detail, Ability to work independently and manage tasks effectively, Basic computer skills and reliable internet connection, Interest in travel and helping clients plan exceptional hotel stays

Nice to Have

Previous experience in customer service, hospitality, or sales

What You'll Do.

Assist clients in researching and booking hotel accommodations

Provide accurate information about hotel options

Respond promptly and professionally to client inquiries

Maintain accurate records of client interactions

Stay current on travel trends

How You'll Work.

Team & Collaboration

Collaborate with other team members to ensure excellent service delivery; Participate in virtual team meetings and training sessions

Communication Scope

Excellent communication skills

Free ATS check

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