Ruby Hotels
Hospitality
HotelOperationsManager(m/f/d)-NewOpening
Neural analysis suggests this role is
optimal for Manager candidates.
“Hotel Operations Manager (m/f/d) - New Opening at Ruby Hotels. Skills: Hotel operations, Team leadership, Guest relations. Lead team on eye level. Foster professional development”
What You'll Achieve.
Ensure guests revisit; Build a strong team
Industry & Context.
Troubleshooting guest issues
What They're Looking For.
Must Have
Completed professional training hotel industry, Degree in hospitality or business administration, Experience operational leadership role, Experience lifestyle hospitality or gastronomy, Good knowledge POS, Good knowledge PMS, Good knowledge business management, Fluent in English
Nice to Have
Motivating and charismatic leader, Authentic and loyal nature, Warm and welcoming personality, Knack for charming guests, Hands-on mentality
What You'll Do.
Lead team on eye level
Foster professional development
Foster personal development
Create positive team atmosphere
Ensure effective duty schedules
Ensure holiday schedules
Ensure smooth work processes
Critically question processes
Take charge daily operations
Demonstrate exceptional service
Execute internal styles
Execute quality standards
Support Hotel Manager recruiting
Handle monthly closings
Handle invoice control
Handle payroll preparations
Handle regular orders F&B
Handle regular orders operating supplies
Monitor compliance HACCP
Monitor compliance occupational safety
Monitor compliance fire protection
Monitor compliance legal regulations
Ensure guests feel at home
Collect guest feedback
Analyse guest feedback
Respond to guest feedback
Respond to guest concerns
Respond to guest complaints
Find creative solutions
Find charming solutions
How You'll Work.
Team & Collaboration
Lead team; Support Hotel Manager; Talent recruiting
Communication Scope
Regular feedback sessions; Guest feedback analysis
Full Job Description
At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Flora. Our Ruby Flora, with her 88 rooms, takes her cue from one of Valletta’s most legendary streets. Strait Street was once the lively heart of the city’s nightlife and a place where locals, sailors and free spirits from all walks of life came together. Located right in the old city, much of Valletta can be explored on foot, while the airport is just 20 minutes away by car or bus. Inspired by the inclusive, colourful energy of the Roaring Twenties, we’ve paired the glamour of Art Deco and rebellious spirit to create a space that celebrates true colours, open minds and a more-the-merrier attitude. Crowning the buildings traditional Maltese façade, historic stone walls and classic balconies, the rooftop bar with pool offers a great view across the sea and the city. We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model ensure effective duty and holiday schedules as well as smooth work processes, like to think ‘out of the box’ and critically questioning existing processes take charge of daily operations, roll
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